Career Opportunity in Customer Success

17 hours ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱634,300 - ₱643,800

The Role: Customer Success Specialist

Talent Connect - Customer Success

We are looking for a skilled professional to manage high volumes of customer contacts and communications daily. This involves verifying contact information using productivity tools.

  • Manage high volume of customer contacts and communications via phone and email daily
  • Use contact search and productivity tools to verify contact information

To excel in this role, you will need to develop product knowledge to address customer objections effectively. Documenting and tracking feedback through surveys, calls, and emails is crucial.

  • Document and track feedback and measurements through surveys, calls, and emails
  • Capture customer expectations, experiences, satisfaction, and potential abandonment - 'Voice of the Customer'

Collaboration is key in this role as you will work with teams and management to promote positive customer experiences. Excellent knowledge of MS Office programs and experience working with Salesforce.com or similar CRM are essential.

  • Collaborate with teams and management to promote positive customer experiences
  • Excellent knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM

The ideal candidate will have 2+ years of experience working in customer service and prior success in achieving personal and team sales quotas/goals. Experience in high-volume calling, learning new technology, and problem-solving skills are also required.

  • 2+ years of experience working in customer service
  • Prior success in achieving personal and team sales quotas/goals
  • Experience in high-volume calling

We operate as a Virtual First company, which means equipment will be provided. However, a reliable internet connection and a dedicated workspace at home are required. Occasional attendance at our NCR office (Cavite, Rizal, Laguna, Bulacan) may be necessary.

  • Able to work from home

As a valued member of our team, you will receive various benefits including Health Insurance with Dental Coverage, Paid Time off, Bereavement Leave, Life Insurance, Group Personal Accident Program, Employee Assistance Program, Rewards and recognition programs, Wellness Incentive Program, and Learning and Development Programs.

  • Health Insurance with Dental Coverage
  • Paid Time off
  • Bereavement Leave

  • Career Opportunities in Customer Success

    20 hours ago

    Caloocan City, National Capital Region, Philippines beBeeCustomerSuccess Full time $45,000 - $60,000

    Customer Success Associate Job">We are seeking an ambitious and driven Customer Success Associate to join our team. This role is ideal for a tech-savvy individual with excellent communication skills who wants to build a career in customer success.">The successful candidate will be responsible for delivering engaging product demonstrations, supporting...

  • Career Opportunities in Customer Success Management

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeCustomerSuccessManager Full time ₱300,000 - ₱600,000

    Job OverviewWe are seeking a professional to fill the Customer Success Manager role.This is an exciting opportunity for those looking to grow their career in customer success and support.ResponsibilitiesDevelop and implement effective pre-sales strategies to ensure successful client onboarding.Provide functional support to clients as needed, ensuring timely...

  • Dynamic Career Opportunity

    27 minutes ago

    Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱400,000 - ₱600,000

    Are you looking for a dynamic and exciting opportunity to grow your career as a professional coordinator?We are seeking a highly organized and detail-focused Customer Success Coordinator to join our team! As a key member of our team, you will work closely with internal teams and clients to maintain operational excellence and clear communication.The ideal...

  • Customer Service Career Opportunities

    24 hours ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱4,000,000 - ₱7,300,000

    Unlock your career potential in a dynamic and customer-centric environment.We're seeking enthusiastic professionals to join our team as Customer Service Associates, where you'll play a vital role in empowering customers through exceptional experiences.This is an opportunity to develop your skills and grow with a forward-thinking organization that values...

  • Customer Success Consultant

    15 hours ago

    Mandaluyong City, National Capital Region, Philippines Emapta Full time $104,000 - $130,878 per year

    Redefine how the world connects to property through tech solutionsTurn the key to a global career in property technology. In this role, you'll bridge homes and innovation, guiding clients through SaaS solutions that shape how real estate is bought, sold, and experienced. Gain international exposure while cementing your expertise in one of the world's...

  • Customer Success Consultant

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Emapta Full time $600,000 - $1,000,000 per year

    Shape the future of customer success in digital property solutions. This role is more than managing accounts-it's about helping real estate clients thrive through digital platforms that boost adoption, strengthen retention, and deliver measurable growth. Be part of an industry at the forefront of change, where you can build a global career without ever...

  • Customer Success Manager

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Emapta Global Full time $104,000 - $130,878 per year

    Build lasting client relationships that drive trust, value, and security.In today's digital world, customer trust is everything and this role puts you at the heart of it. Here, you'll gain international exposure, strengthen client relationships, and make your mark in the growing cybersecurity space. Advance your global career while staying rooted at home,...

  • Senior Customer Success Professional

    24 hours ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSuccess Full time $61,250 - $130,000

    We are seeking a seasoned Customer Success Manager to join our team. This role is responsible for ensuring the success of our customers through proactive engagement, strategic planning, and effective communication.The ideal candidate will have a proven track record of driving customer satisfaction, adoption, and retention. They will possess excellent...

  • Career Advancement Opportunities

    24 hours ago

    Mandaluyong City, National Capital Region, Philippines beBeeDigital Full time $60,000 - $80,000

    Job OpportunityThis is a unique chance for ambitious professionals to take their career to the next level by joining our global talent expansion team.We are seeking a highly skilled Digital Marketing Specialist to develop and execute comprehensive digital marketing strategies across multiple platforms, generate qualified leads, and build thought...

  • Customer Success Manager

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Emapta Full time $900,000 - $1,200,000 per year

    Empowering Careers, Connecting the World At Emapta, we go beyond building teams-we create thriving careers. As a trusted global outsourcing partner, we connect exceptional Filipino talent with top international clients, delivering world-class results while fostering growth, collaboration, and innovation. Our people are at the heart of everything we do,...