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Service Delivery Lead Business Services

1 week ago

Manila, National Capital Region, Philippines Eastwest Ageas Insurance Full time

Job Summary

We are seeking an experienced Business Services Lead to join our team at Eastwest Ageas Insurance. The successful candidate will be responsible for managing a team of professionals responsible for implementing business services, including procurement, vendor accreditation, contract management, and inventory management.

Key Responsibilities:

  • Develop and implement strategies for efficient and effective service delivery.
  • Monitor team performance and provide coaching and guidance to ensure high-quality results.
  • Collaborate with other departments to align priorities and drive business objectives.
  • Develop and maintain policies, procedures, and guidelines to ensure compliance with regulatory requirements.
  • Manage budgets and resources to ensure optimal utilization.

Requirements:

  • Bachelor's degree in Business Administration, Industrial Engineering, or related field.
  • Minimum 5 years of experience in business services, with a focus on governance and risk management.
  • Proven track record of leadership and team management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • The opportunity to work with a leading insurance company and contribute to its success.