Customer Service Excellence Specialist

1 day ago

Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱41,000 - ₱45,000

Please note the following requirements for this role:

Job Overview

We are seeking a skilled professional to provide exceptional customer service and ensure seamless customer experience.

Key Responsibilities

  1. Demonstrate expertise in resolving customer inquiries and concerns in a timely and accurate manner.
  2. Communicate effectively with customers through various channels, ensuring clear and concise responses.
  3. Analyze customer feedback to identify areas for improvement and implement changes accordingly.
  4. Collaborate with team members to ensure alignment and effective problem-solving.

Requirements

  1. Excellent English proficiency is required, with strong written and verbal communication skills.
  2. Candidates must possess excellent technical skills and be proficient in relevant software applications.
  3. All candidates are required to have attended college and possess a degree in a relevant field.
  4. Mid-level candidates must have at least 3 years of relevant experience, with a proven track record of success in customer-facing roles.

Benefits Package

  1. Comprehensive health insurance plan
  2. Performance-based incentives and bonuses
  3. A stable and supportive work environment
  4. Ongoing training and development opportunities
  5. A fun and inclusive work culture
  6. 100% remote work option
  7. Opportunities for career growth and advancement

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