Customer Service Specialist

7 hours ago


Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000

Job Role:

Customer Service Specialist

We are seeking a highly skilled and diligent customer service specialist to provide exceptional support to our clients.

About the Job:

  • Deliver high-quality service via various communication channels, including phone calls, chats, and emails.
  • Provide timely resolutions to client inquiries and concerns.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Maintain accurate records of client interactions and transactions.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Key Skills and Qualifications:

  • Minimum 3 years of experience in a customer-facing role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with computer applications and technology.
  • Strong time management and organizational skills.

Benefits:

  • A competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Requirements:

  • A stable internet connection with at least 50 Mbps speed.
  • A reliable computer with 16GB RAM and Intel i5 core processor.
  • A noise-cancelling headset and dual monitor.
  • A backup internet connection and power outage backup.


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