Customer Service Specialist

17 hours ago


Province of Palawan, Mimaropa, Philippines beBeeCustomerSupport Full time ₱30,000 - ₱40,000
Job Title

Customer Support Specialist Role Description

  • Deliver customer service via chat, email, or phone with professionalism and friendliness.

Key Responsibilities:

  • Handle customer inquiries regarding products, orders, returns, and account issues.
  • Utilize Gorgias and Shopify to manage tickets efficiently.

What We Offer:

  • Competitive pay with performance-based increases.
  • Paid time off for rest and relaxation.
  • Health and dental insurance or a health stipend for well-being.
  • Holiday bonuses in appreciation of hard work.
  • Fully remote setup with flexibility.
  • Opportunities for growth and professional development.

Required Skills and Qualifications:

  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with Shopify and Gorgias.
  • Ability to work independently and handle multiple conversations effectively.
  • Empathetic, patient, and reliable when addressing customer concerns.
  • Strong team orientation, work ethic, and attention to detail.


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