Customer Service Specialist

8 hours ago


Province of Palawan, Mimaropa, Philippines beBeeCustomer Full time $45,000 - $75,000
Customer Service Representative

We're seeking a highly motivated and dedicated individual to support our customer service initiatives.

This role involves handling inbound and outbound calls professionally and efficiently, resolving customer issues on the first call through effective problem-solving, and guiding customers through options to find the best solutions.

  • Handle inbound and outbound calls in a timely and professional manner.
  • Resolve customer complaints and issues efficiently.
  • Research and retrieve information to support customer needs.
  • Accurately document interactions and process claims.
Requirements

Candidates should have prior call center experience and strong proficiency in English. A high school diploma or equivalent is required, as well as basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Additionally, you'll need to work from home with a high-speed internet connection and an appropriate, quiet work environment. You should be able to multitask and self-manage effectively, with excellent interpersonal skills.



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