Senior IT Administrator

18 hours ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Description

The role of a Senior IT Administrator at BEST CAREERS AND OPPORTUNITIES is to ensure the smooth operation of clients' software, hardware, and network systems. The purpose of this position is to resolve technical issues, maintain and manage client infrastructure, and provide excellent customer service.

Key Responsibilities
  • Ensure timely response to all service requests raised by clients
  • Maintain quality parameters in service request solutioning
  • Act as custodian of clients' network, server, system, storage, platform, infrastructure, and other equipment to ensure proper functioning and upkeep
  • Perform root cause analysis of technical issues and create an action plan to resolve problems efficiently
  • Provide acceptance and immediate resolution to high-priority tickets and services
  • Install and configure software and hardware requirements based on service requests
  • Adhere to timeliness as per the priority of each issue to manage client expectations and prevent escalations
  • Provide application and user access as per client requirements and requests for timely solutioning
  • Track all tickets from acceptance to resolution stage as per the resolution time defined by the client
  • Maintain timely backup of important data and logs to ensure solution quality and client satisfaction
  • Coordinate with on-site teams for complex problem resolution and ensure timely client servicing
Stakeholder Interaction

This role requires interaction with various stakeholders, including internal project team leads, senior administrators, and project managers. The purpose of interaction is to resolve complex problems, guide administrators, and ensure governance and client relationship management.

Required Skills and Qualifications
  • Functional Competencies: Ability to follow standards and norms to produce consistent results and reduce risk
  • Systems Thinking: Understanding of Wipro systems and ability to perform problem-solving in complex environments
  • Technical Knowledge: Knowledge of devices, networks, and other equipment serviced by administrators
Competency Levels

The following competency levels are expected:

  • Foundation: Knowledgeable about competency requirements and demonstrates frequently with minimal support and guidance
  • Competent: Consistently demonstrates full range of competency without guidance and extends it to difficult situations
  • Expert: Applies competency in all situations and serves as a guide to others
  • Master: Coaches others and builds organizational capability in competency area
Behavioral Competencies
  • Problem-Solving
  • Execution Excellence
  • Passion for Results
  • Collaborative Working


  • Quezon City, National Capital Region, Philippines Urban Development Corporation Full time

    We are seeking a highly skilled Senior Administrative Coordinator to join the Urban Development Corporation team. The ideal candidate will have a bachelor's degree in Human Resources, Business Administration, or a related field.Key qualifications include:At least 3 years of experience in an administrative role, preferably in a human resources departmentPrior...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Title: Senior Finance AdministratorWe are seeking a highly skilled and organized Senior Finance Administrator to join our team at BEST CAREERS AND OPPORTUNITIES. This is an excellent opportunity for a motivated individual who is eager to take on new challenges and contribute to the growth of our organization.About the Role:The successful candidate will...


  • Quezon City, National Capital Region, Philippines St. Jerome School of Novaliches, Inc. Full time

    School OverviewSt. Jerome School of Novaliches, Inc. is a leading educational institution dedicated to providing quality education to students. We are committed to fostering a supportive and inclusive learning environment that encourages academic excellence and personal growth.Job SummaryWe are seeking an experienced Senior Administrative Coordinator to join...


  • Quezon City, National Capital Region, Philippines Nabati Philippines Full time

    Job Title: Senior Marketing Administrative CoordinatorWe are seeking a highly skilled and organized individual to join our team as a Senior Marketing Administrative Coordinator at Nabati Philippines.About the Role:The successful candidate will provide administrative support to our Marketing Team, ensuring seamless execution of sales and marketing activities....


  • Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a highly skilled and experienced Administrative Support Specialist to provide exceptional support to our Senior Executive.Salary: $60,000 - $80,000 per annumJob DescriptionAs an Administrative Support Specialist, you will be responsible for ensuring the smooth day-to-day operations of the Senior Executive's office. This...


  • Quezon City, National Capital Region, Philippines IT Group Inc. Full time

    Job Title: Senior Accounting ProfessionalAbout the Role:We are seeking a highly skilled and experienced Senior Accountant to join our team at IT Group Inc. in Quezon City. As a key member of our finance department, you will play a critical role in managing and reviewing financial processes, ensuring compliance with tax regulations, and delivering accurate...


  • Quezon City, National Capital Region, Philippines IT Group Inc. Full time

    Job SummaryWe are seeking a seasoned Senior IT Business Analyst to join our team at IT Group Inc. in Quezon City. As a key member of our IT department, you will be responsible for leading the understanding of significant business software challenges and identifying areas for improvement.Main Responsibilities:Work closely with business stakeholders to...


  • Mandaluyong City, National Capital Region, Philippines Firmbuilders, Inc. Full time

    We are Firmbuilders, Inc., a leading firm in the industry. Our team is looking for a highly skilled and organized Senior Administrative Coordinator to join our ranks.Estimated Salary: $45,000 - $65,000 per annumJob DescriptionThe successful candidate will be responsible for providing administrative support to our business operations. This includes:Company...


  • Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time

    Job DescriptionHunters Hub Incorporated is seeking a highly skilled Senior Database Administrator to join our team.About the RoleWe are looking for an experienced professional to provide top-notch database administration support and ensure the smooth operation of our databases.Key Responsibilities:Design, implement, and maintain high-performing databases to...


  • Quezon City, National Capital Region, Philippines Marivent Hotels and Resorts Inc. Full time

    Marivent Hotels and Resorts Inc. seeks a highly skilled Senior Administrative Officer for Corporate Operations to support the Chairman in driving strategic initiatives and ensuring seamless office operations.Key Responsibilities:calendar Management: Utilize exceptional organizational skills to manage the Chairman's calendar, scheduling meetings, and...


  • Makati City, National Capital Region, Philippines WHR Global Consulting Full time

    About the RoleWe are seeking an experienced Senior CMMS Administrator to join our team at WHR Global Consulting.Job SummaryThis is a full-time position responsible for managing and overseeing the implementation, maintenance, and customization of our Computer-Based Maintenance Management System (CMMS). The successful candidate will have experience in Maximo...


  • Quezon City, National Capital Region, Philippines Players Vault Full time

    Job Summary:We are seeking a highly skilled and organized High-Level Administrative Professional to join our team at Players Vault. As an Executive Assistant, you will be responsible for providing administrative support to our senior staff members, ensuring seamless day-to-day operations, and handling sensitive information with discretion.About the Role:This...


  • Makati City, National Capital Region, Philippines ABSI Full time

    About the Role">We are seeking a highly skilled and experienced Senior SAP Systems Administrator to join our team at ABSI. As a key member of our IT department, you will be responsible for ensuring the smooth operation and management of our SAP systems landscape.Key Responsibilities:SAP Technical Administration: You will oversee the technical administration...


  • Makati City, National Capital Region, Philippines HR Panoptik Global Full time

    Job Overview:At HR Panoptik Global, we are seeking a highly organized and detail-oriented Senior Administrative Support Associate to join our team. This role will involve providing administrative support in various capacities, including data entry, report preparation, and document management.About the Role:The ideal candidate will have at least 1 year of...


  • Quezon City, National Capital Region, Philippines Circa Logica Group Full time

    About Circa Logica Group: We are a leading organization dedicated to delivering exceptional services. Our team thrives on innovation, collaboration, and customer satisfaction.Estimated Salary:** $65,000 - $85,000 per annum, depending on experienceJob Description:Supporting Senior LeadersWe seek an experienced HR and Admin Associate to support our senior...


  • Quezon City, National Capital Region, Philippines PRIME Philippines Full time

    Job Title: Chief Financial AdministratorA key role for a highly skilled professional seeking to leverage their expertise in financial management and accounting to drive business growth and success with PRIME Philippines.About the Role:We are seeking an experienced Chief Financial Administrator to join our team. As a senior finance leader, you will play a...


  • Makati City, National Capital Region, Philippines TalentHero Full time

    Job Overview:TalentHero is seeking a highly organized and experienced Administrative Support Professional for our client based in the Metro Manila area. The ideal candidate will have a proven ability to manage multiple tasks, thrive in a fast-paced environment, and provide exceptional support to senior executives.The successful candidate will possess at...


  • Makati City, National Capital Region, Philippines Hunters Hub Inc Full time

    Job Description:\As a Senior Full Stack Developer with Server Administration Experience at Hunters Hub Inc, you will be responsible for developing and maintaining our branch portal. This role also involves providing production support and investigating cases of INC Tickets.The ideal candidate will have experience in server-related activities such as...


  • Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Job SummaryEteam Workforce Private Corporation is seeking an experienced Senior Systems Administrator to join our team. This role involves overseeing the administration and monitoring of our global infrastructure, ensuring seamless operations and high uptime.Key Responsibilities:Infrastructure Management: Regularly monitor and assess the performance and...


  • Makati City, National Capital Region, Philippines Staffing Science Expert Inc. Full time

    Job SummaryWe are seeking a highly organized and proactive Administrative Support Specialist to provide comprehensive administrative support to senior executives. This role combines traditional executive assistant duties with the flexibility of working both in-office and remotely.About Staffing Science Expert Inc.Staffing Science Expert Inc. is a leading...