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Business Operations Manager
1 month ago
Job Title: Escalation Manager
About the Role:
We are seeking a highly skilled Escalation Manager to join our team at GearCraft Mechanical. As an Escalation Manager, you will be responsible for managing and resolving complex issues that arise in our financial services operations.
Responsibilities:
* Manage and resolve complex issues related to financial services operations
* Collaborate with cross-functional teams to identify and implement process improvements
* Develop and maintain strong relationships with internal stakeholders and external partners
* Ensure compliance with FINRA regulations and industry standards
* Provide excellent communication and interpersonal skills to effectively manage and resolve issues
Requirements:
* Bachelor's Degree in Business Administration, Finance, or a related field
* At least 3-5 years of experience in the Financial Services Industry
* At least 3 years of experience in a Managerial role
* FINRA license/s of Series 9, 10 or 24
* Strong knowledge and understanding of FINRA regulations and compliance
* Excellent communication and interpersonal skills
* Proficient in Microsoft Office Suite and CRM tools
What We Offer:
* Opportunity to work with a dynamic team in a fast-paced environment
* Competitive salary and benefits package
* Professional development opportunities
If you are a motivated and experienced professional looking for a new challenge, please submit your application.