Business and Operations Manager
2 days ago
Gratitude Philippines is seeking a highly skilled and experienced Vice President - Business and Operations Manager to join our team. This is a unique opportunity to demonstrate business and management principles, and assist with strategic planning, resource allocation, production methods, and coordination of people and resources.
Key Responsibilities:- Oversee the operations of the employee dining, pantry services, conference center, and lobby reception to ensure the highest standard of service is delivered to all internal and external clients.
- Manage vendor operations to deliver first-class service by adhering to local and global operating standards.
- Provide and analyze data metrics relating to meeting space utilization, visitor statistics, participation data, sales mix, food costs, and others as required.
- Maintain a flexible, "can-do" mindset at all times providing clients with high-quality and consistent products and services and to ensure overall safety and security.
- Drive innovation and implement ideas to enhance services – modify food and service programs in line with current high street trends and liaise with key partners, stakeholders, and clients to consistently meet and exceed expectations.
- Ensure client needs are identified, and details are communicated to all internal partners and external vendor teams to ensure seamless delivery of excellent service.
- Hospitality degree, demonstrable five (5) years of experience in international 5-star hotels, event planning, and food & beverage environment.
- Experienced knowledge of food, beverage and catering services.
- Experience in efficient vendor and project management, managing teams, meeting planning and customer service.
- Proficient in gathering and interpreting accurate financial data.
- Excellent communication skills both written and verbal establishing strong interpersonal skills with the ability to interact with clients, vendors, partners, and senior executives.
- Outstanding Computer Skills (MS Office Word, Excel, Outlook).
- Highly organized and motivated; ability to handle multiple tasks and apply judgment to prioritize.
- Flexibility to deal with a fast-paced, diverse environment.
- Demonstrates personal integrity, manages time well and is highly visible in areas of responsibility.
- Decision maker and problem solver.
- Work comfortably under pressure and observe deadlines.
- Knowledgeable in Health & Wellness is a plus.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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Business and Operations Manager
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Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob SummaryWe are seeking a highly skilled Business and Operations Manager to join our team at Gratitude Philippines. As a key member of our Corporate Center, you will be responsible for overseeing the operations of our employee dining, pantry services, conference center, and lobby reception.Your primary focus will be on managing the planning, operations,...
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Business and Operations Manager
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Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Vice President - Business and Operations ManagerGratitude Philippines is seeking a highly skilled and experienced Vice President - Business and Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the operations of our employee dining, pantry services, conference center, and lobby...
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Business Operations Manager
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