Remote Customer Experience Representative

3 days ago

Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱280,000 - ₱350,000
Customer Support Agent

Delivering outstanding customer experiences is more than just answering questions – it's about building real trust with every interaction.

What You'll Do:
  • Respond to customers via chat, email, or phone in a professional and friendly manner
  • Handle inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support

Our ideal candidate will be comfortable working independently and handling multiple conversations at once while maintaining excellent written and spoken English communication skills.

What We Offer:
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup – work from anywhere you're comfortable
  • Opportunities to grow with us as we scale
Requirements:
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Excellent written and spoken English communication skills
  • Comfortable working independently and handling multiple conversations at once
Work From Home Requirements:
  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)
Seniority level
  • Entry level
Employment type
  • Full-time
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