Remote Customer Service Representative

1 day ago


Quezon City, National Capital Region, Philippines beBeeCustomer Full time $20,000 - $45,000
Remote Customer Service Representative

We are seeking a skilled and empathetic individual to provide exceptional customer service via remote contact center operations.

This is an exciting opportunity for those who thrive in fast-paced environments, are highly organized, and possess excellent written and oral communication skills.

Responsibilities:
  • Respond to customer inquiries with professionalism and patience
  • Utilize account management systems to resolve issues efficiently
  • Escalate complex concerns to designated channels
  • Maintain accurate records of customer interactions
Qualifications:
  • Must be at least 18 years old
  • High school diploma or equivalent required
  • Excellent organizational, written, and oral communication skills
  • Proficient typing skills (20+ words per minute)
  • Basic knowledge of Microsoft Office Suite and Windows operating systems
  • Ability to multitask, prioritize tasks, and work effectively in a team environment
  • Strong interpersonal skills and conflict resolution abilities
  • Familiarity with customer service principles and practices
Requirements:
  • Reliable internet connection and necessary hardware
  • Flexible scheduling and ability to work varied shifts

Key Skills: Excellent communication skills, Organizational skills, Time management, Adaptability, Teamwork, Problem-solving



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