
Remote Customer Service Representative
2 days ago
Job Title: Remote Customer Service Representative
">- Assist customers with inquiries and resolve issues in a timely manner.
- Learn and apply the latest customer service techniques to improve customer satisfaction.
Responsibilities:
">- Provide exceptional customer service via phone, email, or chat.
- Listen actively and respond professionally to customer concerns.
- Utilize problem-solving skills to escalate complex issues.
- Meet or exceed performance metrics for call handling time and quality.
- Work effectively in a fast-paced environment and adapt to changing priorities.
Requirements:
">- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a team-oriented environment.
- Reliable attendance and punctuality.
- Basic knowledge of Microsoft Office Suite.
Benefits:
">- Competitive hourly rate.
- Opportunities for career growth and professional development.
- Flexible scheduling to accommodate varying work styles.
- Employee recognition and reward programs.
Physical Requirements:
">- Ability to sit/stand for extended periods.
- Occasional movement around the workspace.
Equal Opportunity Employer:
">We are an equal opportunity employer committed to diversity and inclusion.
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