
Remote Work Technical Support Specialist
3 days ago
We are currently seeking a skilled Technical Support Professional to provide technical assistance and troubleshooting support for various clients across diverse industries. The ideal candidate will be responsible for responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with patience and professionalism.
The successful applicant must possess prior call center experience and reside within 80km of our office location.
In addition, you will require:
- A high-speed internet connection
- An appropriate, quiet work environment
- High language proficiency in English
- Work-from-home experience
The ideal candidate should possess the following skills and qualifications:
- Must be 18 years or older
- High school diploma or equivalent
- Previous call center experience
- Work from home experience
- Strong command of the English language
- Typing speed of 20+ WPM
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Familiarity with Windows operating systems
- Skilled in troubleshooting and follow-up
- Able to multitask and self-manage effectively
- Excellent interpersonal skills
This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and resolving technical issues in a timely manner.
Key Requirements:
- Call center experience
- Work from home experience
- High-speed internet connection
- Quiet work environment
- Strong English language skills
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