Virtual Dental Administrative Assistant
4 days ago
About Vital Virtuals Global HR Solutions LLC
">Vital Virtuals Global HR Solutions LLC is a leading provider of virtual support services to dental practices across the US. We specialize in enhancing the efficiency of dental offices by offering skilled virtual assistants who help manage patient interactions, scheduling, and administrative tasks.
">Compensation Package
">The hourly compensation for this position is $5/hour for the first 6 months and $6/hour after 6 months of probation. Additionally, HMO benefits are offered after 6 months of probation.
">Job Responsibilities
">This role involves managing and updating patient records in Dentrix or other Dental EMR/EHR systems, ensuring accuracy and confidentiality. The successful candidate will also schedule and confirm patient appointments, including follow-ups and recall appointments. Handling patient inquiries and providing exceptional customer service via phone, email, and messaging platforms is another key aspect of this position.
">The virtual dental administrative assistant will coordinate with the dental team to manage patient flow and ensure a smooth virtual check-in and check-out process. They will also assist with insurance verification and billing inquiries as needed. A high level of organization and prioritization skills are required to ensure the efficient operation of the dental practice.
">Required Skills and Qualifications
">The ideal candidate should have a minimum of 2 years of hands-on experience as a virtual dental assistant or in a similar role within a dental office. Proficiency in using Dentrix/Eagle Soft/Open Dental medical records system is required. Strong understanding of dental terminology, procedures, and best practices is essential. Strong customer service skills and a patient-centric approach are also necessary.
">The successful candidate must have a reliable internet connection and a quiet workspace conducive to handling patient calls and tasks. Operating System: Windows 10 Pro at 32/64-bit Genuine CPU: Intel Core i5 8th gen and above or AMD equivalent Memory: at least 8GB RAM Power Backup (Power pack): It's recommended to have a gasoline-powered Generator able to support laptop for at least 4 hours in case of power outage Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset) Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H) External monitor screen, 17,19 or 22 inch in size
">Benefits
">In addition to the competitive hourly compensation and HMO benefits, this role offers opportunities for growth and development in a dynamic and supportive work environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
">Additional Information
">Please note that technical requirements must be met prior to interview. A G-Drive link to your resume and a one-minute Loom video on this platform are required. DO NOT APPLY WITHOUT YOUR RESUME & LOOM VIDEO. DO NOT APPLY IF YOU DO NOT HAVE ANY HANDS-ON EXPERIENCE AS A VIRTUAL DENTAL RECEPTIONIST.
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