Current jobs related to Application Support Expert - Makati City, National Capital Region - Hunter's Hub Inc.

  • MS Excel Application Support Expert

    3 days ago

    Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time

    Hunters Hub Incorporated is a rapidly growing company seeking a highly skilled MS Excel Application Support Expert to join our team. As a key member of our team, you will provide technical support and expertise in MS Excel and other MS Office applications.ResponsibilitiesThe successful candidate will be responsible for:Providing expert technical support for...

  • Application Support Expert

    6 days ago

    Makati City, National Capital Region, Philippines Royal Caribbean Group Full time

    Royal Caribbean Group seeks a skilled Product Health Analyst to support and maintain applications for the shipboard products group (Fidelio / OHC). As a key member of our Shipboard Applications Group, you will collaborate with onboard and shore-side teams to gather requirements, implement enhancements, and optimize application...

  • Java/Web Application Support Expert

    2 days ago

    Makati City, National Capital Region, Philippines Etrading Software Limited (PH) Full time

    About the CompanyEtrading Software Limited (PH) is a leading provider of innovative fintech solutions. We're committed to delivering exceptional customer experiences through our cutting-edge technology and collaborative approach.Role OverviewThis exciting opportunity will see you working as a Software Support Engineer, providing expert technical guidance to...

  • Application Resolution Expert

    17 hours ago

    Makati City, National Capital Region, Philippines Galatic Events Corp. Full time

    We are looking for a talented Application Resolution Expert to join our team at Galatic Events Corp.ResponsibilitiesAs an Application Resolution Expert, you will be responsible for resolving software, system, and application-related issues.Analyze and provide effective incident resolution for technical issues from Level 1 Support, ensuring minimal disruption...

  • Mobile Application Resolution Expert

    7 days ago

    Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Mobile Application Resolution ExpertCompany OverviewHunter's Hub Incorporated delivers cutting-edge solutions that drive success. As a Mobile Application Resolution Expert, you'll play a crucial role in ensuring seamless user experiences for our customers.Key ResponsibilitiesYou'll be responsible for:Providing top-notch technical support for the Chinabank...

  • Application Performance Expert

    4 days ago

    Makati City, National Capital Region, Philippines Neksjob Philippines Full time

    We are looking for a skilled Application Performance Expert to join our team at Neksjob Philippines.The successful candidate will be responsible for ensuring the smooth operation of applications, with a strong focus on maintaining system stability and ensuring customer satisfaction.Key Responsibilities:Troubleshoot and resolve software issues across critical...

  • Onboard Revenue Application Support Specialist

    17 hours ago

    Makati City, National Capital Region, Philippines Royal Caribbean Group Full time

    We are seeking a highly skilled and motivated Onboard Revenue Application Support Specialist to join our team. As a key member of our Shipboard Product Health Team, you will be responsible for providing expert-level support for our onboard revenue applications.The successful candidate will have a proven track record of troubleshooting complex technical...

  • Application Support Engineer

    3 weeks ago

    Makati City, National Capital Region, Philippines John Clements Recruitment Inc. Full time

    ■Description of business in JRI Philippine branchThe JRI Philippine branch covers developments, maintenance, and operations of IT systems for SMFG group companies to catch up with robust IT requirements in the group and to enlarge IT development capacity with skillful IT resources from off-shore centers. The Philippine branch is the first captive off-shore...

  • Application Support Professional

    2 days ago

    Makati City, National Capital Region, Philippines TENTACLE SSO SDN BHD Full time

    TENTACLE SSO SDN BHD seeks an experienced Application Support Professional to provide third-level support to business users and analyze opportunities for application and process improvement. The successful candidate will be responsible for maintaining, developing, and unit testing applications in accordance with established standards.Responsibilities and...

  • Application Support Engineer

    5 days ago

    Makati City, National Capital Region, Philippines Neksjob Philippines Full time

    Job SummaryWe are seeking an experienced Application Support Engineer to provide dynamic support and resolve issues within multiple components of critical business systems. You will act as a software detective, troubleshooting and ensuring the smooth operation of applications, with a strong focus on maintaining system stability and ensuring customer...

  • Application Support Analyst

    6 days ago

    Makati City, National Capital Region, Philippines Dentsu Aegis Network Full time

    Job Description:Key responsibilities:Delivers local and Global application services to the business within agreed SLAs.Contributes to the delivery and implementation of operational projects to support the business.Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability...

  • Phone Support Expert

    4 days ago

    Makati City, National Capital Region, Philippines Neksjob Full time

    Job OverviewNeksjob is seeking a Phone Support Expert to join our customer support team. As a Phone Support Expert, you will be responsible for providing exceptional customer service and resolving customer complaints via phone.

  • Application Support Analyst

    1 week ago

    Makati City, National Capital Region, Philippines Dentsu Aegis Network Ltd. Full time

    Application Support Analyst page is loadedApplication Support AnalystApply locations: Makati CityTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: R1087678Job Description:Key responsibilities:Delivers local and Global application services to the business within agreed SLAs.Contributes to the delivery and implementation of operational...

  • Application Support Specialist

    23 hours ago

    Mandaluyong City, National Capital Region, Philippines Opswerks, LLC Full time

    Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional results and providing innovative solutions to our clients. We are looking for a talented Senior Site Reliability Engineer to join our team and contribute to our success.ResponsibilitiesThe successful candidate will be responsible for ensuring the smooth operation...

  • Application Support Engineer

    2 days ago

    Makati City, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time

    Get AI-powered advice on this job and more exclusive features.Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our...

  • Application Development Expert

    5 days ago

    Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    About UsWe are a team of experts in application development, dedicated to delivering high-quality solutions that meet the needs of our clients.

  • Application Support Specialist

    23 hours ago

    Makati City, National Capital Region, Philippines Aprisa Business Process Solutions, Inc. Full time

    Job DescriptionAt Aprisa Business Process Solutions, Inc., we are seeking a highly skilled Application Support Specialist to join our team. This role will be responsible for the installation, configuration, and maintenance of server-based applications.The ideal candidate will have at least 2 years of experience in application administration and strong...

  • Business Application Analyst

    3 days ago

    Makati City, National Capital Region, Philippines Strategic Networks, Inc. Full time

    At Strategic Networks, Inc., we are seeking a skilled Business Application Analyst to join our team. As a key member of our support team, you will be responsible for providing routine user support, analyzing business problems, and training users on various applications and software packages.Responsibilities:Guide users in formulating requirements and provide...

  • Application Support Engineer

    1 week ago

    Makati City, National Capital Region, Philippines Oracle Full time

    Oracle Makati, National Capital Region, PhilippinesThis role does not offer Visa or Work Permit SponsorshipJob Requirements:Willing to work on a hybrid set-up reporting to our Makati Office 3x a weekAt least 5 years of related work experienceExperience with deploying, configuring, and troubleshooting web applications on Tomcat, WebSphere, and...

  • Application Support Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full time

    Get AI-powered advice on this job and more exclusive features.TA Officer | Jr. Assistant Manager | Subject Matter Expert at Bank of CommerceI. Job SummaryLeads the maintenance and support of in-house applications or specialized utility programs. Executes first level support to vendor applications. Supports other activities assigned under ADMD.II. Duties and...

Application Support Expert

1 week ago

Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

Job Description:

Hunter's Hub Inc. is seeking a skilled L2 Application Support Specialist to join our team. As a key member of our support group, you will provide expert-level technical assistance to our users, ensuring the smooth operation of our applications and systems.

Key Responsibilities:

  • Incident and Issue Management
    • Serve as the second line of support for application-related issues, resolving escalated tickets from Level 1 support.
    • Diagnose, troubleshoot, and resolve application issues efficiently within agreed service level agreements (SLAs).
    • Document resolutions and share knowledge with Level 1 teams to prevent recurrence.
  • Application Monitoring and Maintenance
    • Monitor application performance, logs, and alerts to proactively identify and address issues.
    • Collaborate with infrastructure and development teams to ensure system stability and performance.
    • Perform routine maintenance, patching, and updates as required.
  • User Support and Training
    • Assist business users with advanced application-related queries and provide functional support.
    • Conduct training sessions and create documentation to help users maximize application capabilities.
  • Collaboration and Escalation
    • Escalate unresolved or complex issues to L3 support or development teams, providing detailed incident information.
    • Work closely with cross-functional teams during root cause analysis and permanent fix implementation.
  • System Integration and Configuration
    • Support system integrations, APIs, and data exchanges between applications.
    • Assist with configuration changes and customizations to address business needs.
  • Testing and Deployment
    • Collaborate with QA and development teams to ensure quality deliverables.
  • Documentation and Reporting
    • Maintain detailed records of incidents, resolutions, and application configurations.
    • Generate and share reports on recurring issues, SLA compliance, and application performance trends.
  • Continuous Improvement
    • Identify areas for process optimization and automation to improve service efficiency.
    • Stay updated on application changes, industry trends, and best practices in application support.

Requirements:

  • Minimum of 3 years of experience in application support or a similar role.
  • Strong expertise in incident management and problem resolution in a fast-paced environment.
  • Proficiency in Azure DevOps for ticket management, monitoring, and reporting.
  • Experienced in Salesforce CRM and its integrations is highly desirable.
  • Experience with API testing tools like Postman and log analysis tools.
  • Hands-on experience in database querying (SQL) for issue diagnosis and resolution.
  • Understanding of software development lifecycle (SDLC) and Agile methodologies.
  • ITIL certification (Foundation or higher) is a plus.
  • Bachelor's degree in Information Technology, Computer Science, or related field.