Business Application Analyst

5 days ago


Makati City, National Capital Region, Philippines Strategic Networks, Inc. Full time

At Strategic Networks, Inc., we are seeking a skilled Business Application Analyst to join our team. As a key member of our support team, you will be responsible for providing routine user support, analyzing business problems, and training users on various applications and software packages.

Responsibilities:
  • Guide users in formulating requirements and provide expert advice on application systems.
  • Analyze business problems using established procedures and knowledge of pertinent work processes.
  • Support the development, testing, implementation, modification, and maintenance of applications and software packages.
  • Generate adhoc reports and maintain records on implemented and ongoing projects.
  • Prepare user guides and procedure manuals, ensuring that they are comprehensive and easy to follow.
  • Conduct user training sessions on applications systems and software packages.
  • Provide on-call support and problem resolution for system users.
  • Stay up-to-date with relevant technology and software trends.
Problem Solving and Decision Making:
  • Makes minor decisions related to the applications support system, requiring analytical skills and attention to detail.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.


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