Strategic Operations Lead

17 hours ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time

At Gratitude Philippines, we're looking for a skilled Strategic Operations Lead to join our team. If you're passionate about driving operational excellence and fostering growth, this role is for you.

We offer competitive salaries and benefits that prioritize employee well-being.

About the Role

This Strategic Operations Lead will be responsible for managing and developing our Service Delivery Operations team. Key responsibilities include:

  • Career Management: Oversee the career development of service delivery operations staff through training, engagement, mentoring, succession planning, and annual performance evaluations.
  • Solution Delivery: Ensure seamless execution of delivery work across one or more service delivery operations teams.
  • Delivery Optimization: Drive optimization of standard solution delivery within areas of expertise.
  • Contract Management: Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, and subcontractors (if applicable).
  • Talent Management: Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.

The ideal candidate will have experience in operations management, leadership, and strategic planning. Strong communication, problem-solving, and analytical skills are essential.

We encourage collaboration and open communication among team members. As a Strategic Operations Lead, you'll have opportunities to participate in solution design processes, lead or support new offering development, and work closely with delivery leadership to sign off on solutions.



  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    About the RoleGratitude Philippines seeks a highly skilled Strategic Operations Lead to oversee our healthcare account. This is a challenging position that requires strong leadership and organizational skills, as well as experience in managing shifting schedules and high-volume workflows.Key Responsibilities:• Develop and implement operational strategies...

  • Strategic Team Lead

    2 months ago


    Taguig, National Capital Region, Philippines Cobden & Carter International Full time

    Job DescriptionCobden & Carter International is seeking a highly skilled Strategic Team Lead - Insurance Operations to join our team in Taguig.


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Neksjob Corporation seeks a highly skilled Strategic Process Improvement Lead to drive business excellence and operational efficiency.


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job DescriptionAyuda Business Management Solution Inc is seeking an accomplished Strategic Marketing Lead to spearhead our marketing initiatives.Company OverviewOur company, Ayuda Business Management Solution Inc, operates in the industry of Business Management Solutions. As a forward-thinking organization, we recognize the significance of effective...


  • Taguig, National Capital Region, Philippines RecruiterPH Full time

    At RecruiterPH, we are seeking an accomplished Strategic Business Data Lead to spearhead our business intelligence initiatives. As a pivotal member of our team, you will drive process improvement and transformation projects, collaborating with global stakeholders to foster growth.Job OverviewThe Strategic Business Data Lead will be responsible for leading...

  • Strategic HR Lead

    2 months ago


    Taguig, National Capital Region, Philippines RCX Recruitment Inc. Full time

    At RCX Recruitment Inc., we are seeking a highly skilled Strategic HR Lead to join our team.About the RoleThe successful candidate will be responsible for leading our HR functions, including recruitment, talent management, and employee development. They will work closely with our leadership team to develop and implement strategies that drive business growth...

  • IT Support Specialist

    17 hours ago


    Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Strategic Networks Inc. as part of our Help Desk Operations.


  • Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full time

    At IOPEX Technologies Philippines, we are seeking a highly skilled Strategic Operational Leader to join our team in Taguig. With a competitive salary package of PHP 1,500,000 per annum, this role offers exciting opportunities for career growth and professional development.About the RoleThis is a senior leadership position that requires strategic thinking,...


  • Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

    About Funtomato ConsultancyWe are a leading consultancy firm seeking an experienced Strategic Brand Media Lead to join our team. As a key member of our marketing department, you will play a vital role in shaping our brand's media strategy and communication.


  • Taguig, National Capital Region, Philippines TalentHero Full time

    Job OverviewTalentHero is seeking a highly skilled Digital Operations Lead to oversee the day-to-day operations of our production studio, manage client relationships, and lead our creative team. As a key leadership role, you will be responsible for managing resources, budgets, and ensuring the smooth running of the studio while driving continuous...


  • Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    About UsStrategic Networks Inc. is a forward-thinking organization dedicated to delivering exceptional services and solutions to our clients.Job DescriptionWe are seeking an IT Support Operations Specialist to join our team. The ideal candidate will have excellent technical skills, strong communication abilities, and the ability to work effectively in a...


  • Taguig, National Capital Region, Philippines KMC Solutions Inc Full time

    KMC Solutions Inc is seeking an experienced Strategic Organizational Development Lead to join its People Experience Team. This critical role is responsible for driving organizational effectiveness, employee development, and cultural alignment through the design and implementation of strategic plans.Key Responsibilities:Strategic Planning: Collaborate with...


  • Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    At Strategic Networks Inc., we are seeking a highly skilled Regional IT Technical Specialist to join our team. This role plays a crucial part in ensuring the smooth operation of our network infrastructure.Key Responsibilities:Collaborate closely with Field Support Engineers, Dispatch, and Service Desk teams to resolve service requests promptly and...


  • Taguig, National Capital Region, Philippines KMC Solutions Inc Full time

    About KMC Solutions IncKMC Solutions Inc, a leading organization in the industry, is seeking an experienced Strategic Organization Development Lead to join their People Experience Team. This role plays a vital part in designing and implementing strategies that drive organizational effectiveness, employee development, and cultural alignment.The ideal...


  • Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    At Hunter's Hub Inc., we are seeking a highly skilled Strategic Business Operations Specialist to join our team. This is an exciting opportunity for a motivated individual to work in a dynamic environment and contribute to the growth and success of our organization.The salary for this role is estimated to be around $80,000 - $110,000 per annum, depending...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Neksjob Corporation is a leading organization in the industry, offering an attractive salary for this role. The estimated annual salary for this position is $110,000.About the RoleWe are seeking an experienced Operational Excellence Transformation Lead to join our team. As a key member of our Operations Department, you will be responsible for facilitating...


  • Taguig, National Capital Region, Philippines KMC Solutions Inc Full time

    KMC Solutions Inc is seeking a highly skilled and experienced Strategic Talent Acquisition Lead to join our team. The ideal candidate will have a proven track record of driving innovation and process improvement in talent acquisition, with a focus on attracting top talent.Job DescriptionThe Strategic Talent Acquisition Lead will be responsible for leading...


  • Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time

    The Manpower Core Group Inc. is seeking a highly skilled Wealth Management Operations Lead to join our team in Taguig or Pasig.About the Role:This is an exciting opportunity to lead and manage Wealth and Financial Services (WFS) operations, ensuring that each touchpoint across the customer journey is engaging, efficient, and transformational.Main...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Neksjob seeks a seasoned Strategic IT Systems Development Lead to spearhead the implementation of our core banking system. This is an exceptional opportunity for a highly skilled professional with a strong background in IT systems development.About NeksjobWe are a forward-thinking organization that values innovation and excellence. Our mission is to deliver...

  • Strategic Team Lead

    1 month ago


    Taguig, National Capital Region, Philippines RecruiterPH Full time

    At RecruiterPH, we are seeking a seasoned Strategic Team Lead to drive excellence in customer experience. This pivotal role demands a proven leader with expertise in coaching, leading, and performance management.The ideal candidate will possess a Bachelor's degree and at least five years of contact center experience, including two years in a team...