Wealth Management Operations Lead

3 days ago


Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time

The Manpower Core Group Inc. is seeking a highly skilled Wealth Management Operations Lead to join our team in Taguig or Pasig.

About the Role:

This is an exciting opportunity to lead and manage Wealth and Financial Services (WFS) operations, ensuring that each touchpoint across the customer journey is engaging, efficient, and transformational.

Main Responsibilities:

  • Develop, produce, and maintain relevant documentation and reports for the Wealth management and financial services program.
  • Act as a consultant to the delivery teams and business engineering team, sharing wealth management and financial services insights and best practices.
  • Support the Director of Service Enablement to develop, articulate, and implement business process improvement initiatives.
  • Establish and maintain knowledge management and service management processes and tools.
  • Collect data for different metrics, such as SLA performance, volumes, effort, resource allocations, etc.

Requirements:

  • Minimum of 2 years in wealth management or financial service operations as a Manager or Senior Manager.
  • Minimum of 1 year in project management.
  • Minimum of 1 year in digital transformation, digital solutions, SMART technologies, or related fields.
  • College graduate with degree in Financial management, Marketing, Business Management, Information Technology, or equivalent work experience.
  • Advanced communication skills, customer-centric work ethics, and aptitude for strategic thinking.
  • Strong stakeholder management skills, ability to create buy-in, and manage change.
  • Experience managing remote direct report or workforce with demonstrated virtual team leadership capabilities.

Salary: PHP 70,000-90,000 per month.



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