Operational Excellence Transformation Lead
1 month ago
Neksjob Corporation is a leading organization in the industry, offering an attractive salary for this role. The estimated annual salary for this position is $110,000.
About the RoleWe are seeking an experienced Operational Excellence Transformation Lead to join our team. As a key member of our Operations Department, you will be responsible for facilitating process improvement and assisting business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment.
The successful candidate will have a strong background in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting. A minimum of 3 years of relevant experience is required, with a preference for candidates who have led more than one Value Stream Mapping activity. Six Sigma Green Belt Certification or training is also highly valued.
Key Responsibilities- Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience, and employee input in a project environment.
- Build and deliver Operational/Delivery Excellence training and coach on business excellence principles.
- Assist the organization in creating, monitoring, measuring, and analyzing standardized processes.
- Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles.
- Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
- Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis.
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
- Communicate to key management stakeholders on salient quality issues and business opportunities.
- Bachelor's Degree or undergraduates with relevant experience.
- Minimum of 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting.
- Experience in BPO industry.
- Six Sigma Green Belt Certified or Trained.
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