Senior Operations Manager

13 hours ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

Company Overview

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TASQ Staffing Solutions is a leading provider of innovative staffing solutions.

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Job Description

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We are seeking an experienced Team Lead to oversee our 24X7 shift operations.

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Required Skills and Qualifications

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Applicants should have:

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  • 2-4 years of customer service experience">
  • Preferred banking operations experience">
  • At least 2-3 years of work experience in contact center operations, preferably in the financial sector">
  • Experience managing a team of at least 20 members">
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Key Responsibilities

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The ideal candidate will be responsible for:

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  • Managing daily operations on the 24X7 shift">
  • Leading a team of customer service representatives">
  • Ensuring excellent customer satisfaction ratings">
  • Collaborating with other teams to achieve business objectives">
  • Maintaining accurate records and reports">

Benefits

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As a valued member of our team, you can expect:

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  • A competitive salary package">
  • Opportunities for professional growth and development">
  • A dynamic and supportive work environment">

Others

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TASQ Staffing Solutions is an equal opportunities employer and welcomes applications from diverse candidates.

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We offer a comprehensive benefits package, including [insert benefits here].

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Apply now to take the first step towards a rewarding career with TASQ Staffing Solutions



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