Senior Quality Assurance Manager
1 day ago
Company Overview
QUESS PHILIPPINES CORPORATION is a dynamic and innovative organization committed to excellence in quality assurance.
Job Summary
We are seeking a highly skilled Senior Quality Assurance Manager to lead our quality team in delivering exceptional results.
Responsibilities
- Lead the quality team in implementing quality frameworks and tools to ensure high-quality products and services.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Analyze data and metrics to drive business decisions and continuous improvement.
- Develop and maintain quality standards, procedures, and training programs.
Requirements
To be successful as a Senior Quality Assurance Manager, you will need:
- A minimum of 4-5 years of experience in a QA AM/TL role or currently in a Sr. TL level role.
- In-depth knowledge of quality tools and analysis, including NPS calculation and CSAT.
- Experience in the Insurance domain (preferred).
- Excellent leadership, communication, and problem-solving skills.
Benefits
As a Senior Quality Assurance Manager at QUESS PHILIPPINES CORPORATION, you can expect:
- A competitive salary package.
- Ongoing professional development and training opportunities.
- A dynamic and supportive work environment.
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