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Operational Team Manager Position
2 weeks ago
At Tasq Staffing Solutions, we are seeking an experienced Operational Team Manager to lead our BPO team. In this role, you will be responsible for managing a team of 20 members and driving the success of our operations.
About the RoleWe are looking for a seasoned customer service professional with 2-4 years of experience in handling financial-related customer inquiries. The ideal candidate will have a background in banking operations or a similar field, with a minimum of 2-3 years of experience in contact center operations. This could include experience in investment banking, share markets, or other industries that involve handling financial information.
- Candidate Profile:
We are seeking a highly organized and effective leader who can manage multiple priorities and ensure seamless communication between teams. As an Operational Team Manager, you will be responsible for coaching, mentoring, and developing your team members to achieve their full potential.
The successful candidate will possess excellent leadership skills, strong analytical and problem-solving abilities, and excellent communication and interpersonal skills. If you are a results-driven leader with a passion for customer service and operational excellence, we encourage you to apply for this exciting opportunity.
