Customer Experience Champion

We are looking for an Employee Experience Champion to join our team in the Philippines.About the RoleThe Employee Experience Champion will play a critical role in driving business results by improving the employee experience.This role involves providing expertise in employee engagement, learning and development, and employee relations to drive business...

FWD Group is revolutionizing the insurance industry with its customer-led and digitally enabled approach. Our mission is to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience.Role OverviewClaims Handling:Manage claims processes, ensuring timely and efficient resolution of claims-related functions.Represent the...

Job Description:The Sr HRIS Specialist is responsible for maintaining and supporting the core Compensation and Advanced Compensation product development process. This role requires technical proficiency, HR experience, and strong interpersonal skills.Responsibilities:Maintain project plans, timelines, and milestones as a Core Compensation champion.Perform...

Job OverviewWe are seeking a highly skilled Customer Service Manager to join our client's pioneering team in Manila. In this role, you will be responsible for leading a team of customer service professionals in delivering exceptional service to clients.Main Responsibilities- Manage a team of customer service representatives to deliver high-quality service to...

About the PositionWe are seeking a skilled Customer Experience Lead to develop and implement strategies that drive customer satisfaction and loyalty. As a key member of our team, you will be responsible for analyzing customer feedback, identifying areas for improvement, and implementing process enhancements to deliver exceptional customer experiences.Key...

ACMobility Taguig, National Capital Region, PhilippinesCustomer Experience SpecialistAbout the role:This role is responsible for establishing customer service experience processes, implementation, and monitoring compliance. A key focus of this position is to elevate the BYD Customer Journey, ensuring it stands out from other brands and providing a unique and...

Select how often (in days) to receive an alert:About the RoleThis position involves providing exceptional customer service and ensuring that customers have a positive experience with Canon New Zealand.The Operations Supervisor will be responsible for handling customer inquiries, processing contracts, and resolving issues in a timely and professional...

Neksjob Corporation is hiring a Customer Experience Lead to ensure the quality of customer interactions across multiple channels.The ideal candidate will have strong knowledge and experience in quality assurance, with a focus on providing exceptional customer experiences.Key Responsibilities:Monitor and evaluate the quality of customer interactions across...

We are seeking a highly skilled Customer Experience Manager to oversee daily customer service operations and ensure exceptional customer satisfaction.About the RoleManage a team of customer service representatives, providing guidance and support to enhance performance.Analyze customer feedback to identify areas for improvement and develop strategies to...

Job ResponsibilitiesWe are looking for a highly skilled Service Receptionist to join our team at Lexus Manila Inc. The ideal candidate will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all customers entering our Service Reception Area (SRA).Main Responsibilities:Greet and welcome all customers,...

About the Role:We are looking for a talented Customer Experience Manager to lead our contact center operations. The ideal candidate will have a strong background in customer service and be able to analyze data to improve our services.The successful candidate will be responsible for managing a team of customer service representatives, monitoring their...

About UsHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies.We are now making this service available to other companies...

AIRR Labs is a dynamic organization seeking a Customer Experience Specialist to optimize our brands' online presence.Key Responsibilities:Execute and manage perfect store online experience for assigned brands across various platforms.Collaborate with internal stakeholders to ensure fit-for-use e-tail content and online assets.Analyze customer behavior to...

At Sutherland, we're seeking a seasoned professional to lead our customer success team. As Customer Experience Strategist, you will be responsible for driving value for our clients by being an expert on best practices in change management.The ideal candidate will have experience in customer success management, a deep understanding of the cloud communication...

Carelon Global Solutions Philippines is seeking an experienced Customer Experience Manager to lead our customer service operations. As a key member of our management team, you will be responsible for developing and implementing operational strategies to drive business growth and improve customer satisfaction.Key Responsibilities:Design and implement process...

Transforming the Financial Sector: First Circle is at the forefront of revolutionizing the way Small and Medium-sized Enterprises (SMEs) experience support and service in the financial sector. As Head of Customer Success, you will play a pivotal role in shaping the future of our service offering, creating lasting impact for thousands of businesses, and...

We are seeking a customer-focused Customer Experience Associate to join our team at HCLTech. As an L1 Service Desk Analyst, you will be responsible for delivering exceptional customer experiences through technical assistance and support. This involves working with various types of users and communicating effectively using different communication tools.Key...

We are seeking a highly skilled Sales and Support Professional to join our team at RSD HRMC. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Provide top-notch customer service and support to clientsDevelop and maintain strong relationships with...

Company Overview:Vistaprint is a leading provider of marketing and design solutions for small and medium businesses. Our Global English Customer Care team plays a critical role in delivering exceptional customer experiences across various channels.

Join Our TeamWe're a dynamic and innovative company looking for talented individuals to join our team.As a Technical Support Engineer, you'll play a critical role in delivering exceptional customer experiences.You'll work closely with our technical teams to address customer queries and resolve complex issues.ResponsibilitiesProvide timely and effective...