Customer Experience Lead
3 days ago
We are seeking a skilled Customer Experience Lead to develop and implement strategies that drive customer satisfaction and loyalty. As a key member of our team, you will be responsible for analyzing customer feedback, identifying areas for improvement, and implementing process enhancements to deliver exceptional customer experiences.
Key Responsibilities- Analyze customer feedback and complaints to identify trends and areas for improvement.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to design and implement process improvements.
- Establish and maintain customer satisfaction metrics and reporting to track performance and identify areas for improvement.
- A minimum of 8 years of experience in customer experience management, preferably in the technical, after-sales, and customer engagement services industry.
- Demonstrated expertise in developing and implementing strategies that drive customer satisfaction and loyalty.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement process enhancements.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
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Customer Experience Lead
7 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Corporation is hiring a Customer Experience Lead to ensure the quality of customer interactions across multiple channels.The ideal candidate will have strong knowledge and experience in quality assurance, with a focus on providing exceptional customer experiences.Key Responsibilities:Monitor and evaluate the quality of customer interactions across...
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Customer Experience Lead
9 hours ago
Taguig, National Capital Region, Philippines Sutherland Global Full timeAt Sutherland Global, we are seeking a highly skilled and driven Customer Experience Lead to join our team.Key Responsibilities:Collect and analyze customer feedback from internal and external channels to identify opportunities for improvement.Ensure compliance with key initiatives by tracking complaints, reporting on status, and managing projects that...
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Customer Experience Talent Lead
1 day ago
Taguig, National Capital Region, Philippines Helloconnect Full timeAbout UsHelloConnect is a part of the HelloFresh family, created to overcome the obstacles experienced by our own customer care team. With our deep understanding of what works best for HelloFresh's unique needs, we develop innovative solutions designed specifically for high-growth companies. Our Manila, Philippines office brings these services to new clients...
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Customer Experience Manager
3 days ago
Taguig, National Capital Region, Philippines Hexaware Technologies Full timeAbout the Role:We are looking for a talented Customer Experience Manager to lead our contact center operations. The ideal candidate will have a strong background in customer service and be able to analyze data to improve our services.The successful candidate will be responsible for managing a team of customer service representatives, monitoring their...
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Entry-Level Sales Representative
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeThe Lead Realty is a leading consultancy firm in Taguig City, Philippines. Our core business lies in buying, selling, leasing, and investing in high-end properties.We seek a dynamic Sales Department member to join our team. As a key figure, you will handle client communication, sales activities, and training new team members. Your strong communication and...
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Customer Experience Specialist
4 days ago
Taguig, National Capital Region, Philippines Vistaprint Full timeCompany Overview:Vistaprint is a leading provider of marketing and design solutions for small and medium businesses. Our Global English Customer Care team plays a critical role in delivering exceptional customer experiences across various channels.
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Real Estate Salesperson
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full time2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyCOO of The Lead Realty Licensed Real Estate Broker #34414 Started 2010 in Real Estate IndustryCompany DescriptionThe Lead Realty is a multi-awarded real estate consultancy firm that offers thorough,...
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Sales Representative for Properties
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeCompany OverviewThe Lead Realty is a multi-awarded real estate consultancy firm that offers thorough, transparent, and fast one-stop services for buying, selling, leasing, and investing in properties. Our company partners with leading Philippine real estate developers such as Megaworld, Rockwell Land, AyalaLand Premier, and more.Job DescriptionThis is a...
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Customer Experience Manager
3 days ago
Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full timeCarelon Global Solutions Philippines is seeking an experienced Customer Experience Manager to lead our customer service operations. As a key member of our management team, you will be responsible for developing and implementing operational strategies to drive business growth and improve customer satisfaction.Key Responsibilities:Design and implement process...
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Customer Experience Coordinator
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Taguig, National Capital Region, Philippines F1 Hotel Manila Full timeThe Front Office Team Lead will be responsible for leading the front office team to deliver exceptional customer service and drive revenue growth through efficient room sales and upselling opportunities.Key responsibilities include:Managing the front office team to achieve set targets and objectivesDeveloping and implementing strategies to improve customer...
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Customer Experience Manager
6 days ago
Taguig, National Capital Region, Philippines Michael Page Full timeJob OverviewWe are seeking a highly skilled Customer Service Manager to join our client's pioneering team in Manila. In this role, you will be responsible for leading a team of customer service professionals in delivering exceptional service to clients.Main Responsibilities- Manage a team of customer service representatives to deliver high-quality service to...
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Customer Experience Strategist
6 days ago
Taguig, National Capital Region, Philippines Sutherland Full timeAt Sutherland, we're seeking a seasoned professional to lead our customer success team. As Customer Experience Strategist, you will be responsible for driving value for our clients by being an expert on best practices in change management.The ideal candidate will have experience in customer success management, a deep understanding of the cloud communication...
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Sales Department
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeThe Lead Realty is a multi-awarded real estate consultancy firm based in Taguig City, Philippines. Specializing in buying, selling, leasing, and investing in mid to ultra high-end properties, we offer comprehensive real estate services from marketing to after sales support.Role DescriptionThis is a full-time hybrid role for the Sales Department at The Lead...
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Sales and Business Development Manager
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeAbout UsThe Lead Realty is a reputable real estate consultancy firm based in Taguig City, Philippines. Our expertise lies in buying, selling, leasing, and investing in high-end properties.We are seeking a full-time hybrid role for our Sales Department. The ideal candidate will have strong communication and customer service skills, along with a background in...
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Property Broker Associate
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeThe Lead Realty is seeking a talented Real Estate Salesperson to join our team in Taguig. As a key member of our sales department, you will be responsible for assisting clients in buying, selling, and leasing properties.The ideal candidate will have a strong background in sales and real estate, with a real estate license and knowledge of real property being...
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Real Estate Sales Professional
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeAt The Lead Realty, we are seeking a highly motivated and results-driven Real Estate Salesperson to join our dynamic team. As a key member of our sales department, you will be responsible for assisting clients in buying, selling, and leasing properties.The ideal candidate will have strong communication and negotiation skills, with the ability to work...
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Sales Expert in Real Estate
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeAbout The Lead RealtyWe are a multi-awarded real estate consultancy firm that offers thorough, transparent, and fast one-stop services for buying, selling, leasing, and investing in properties. Our company partners with leading Philippine real estate developers such as Megaworld, Rockwell Land, AyalaLand Premier, and more.Job RequirementsTo be considered for...
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Director of Customer Experience
2 days ago
Taguig, National Capital Region, Philippines First Circle Full timeTransforming the Financial Sector: First Circle is at the forefront of revolutionizing the way Small and Medium-sized Enterprises (SMEs) experience support and service in the financial sector. As Head of Customer Success, you will play a pivotal role in shaping the future of our service offering, creating lasting impact for thousands of businesses, and...
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Experience Design Lead
3 days ago
Taguig, National Capital Region, Philippines GCash Full timeAbout the RoleWe are looking for a seasoned Experience Design Lead to join our team. As a key member of our product team, you will be responsible for creating innovative solutions that meet the needs of our customers.You will lead the development of product experiences from concept to launch, working closely with cross-functional teams to ensure seamless...
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Real Estate Sales Professional
7 days ago
Taguig, National Capital Region, Philippines The Lead Realty Full timeThe Lead Realty is a multi-awarded consultancy firm specializing in buying, selling, leasing, and investing in mid to ultra high-end properties. We offer comprehensive real estate services from marketing to after sales support.This role involves daily tasks related to communication with clients, providing customer service, sales activities, training new team...