IT Technical Expert

7 days ago


Dasmariñas, Calabarzon, Philippines beBeeTechnician Full time $7,000 - $7,500
Job Title: IT Support Specialist

This role entails a highly skilled individual to provide remote technical support and troubleshooting across various platforms.

The ideal candidate is proactive, analytical, and thrives in a fast-paced virtual environment with strong communication and collaboration skills.

Key Responsibilities:
  • Provide technical assistance for Microsoft 365 and Google Workspace tenants
  • Troubleshoot issues in QuickBooks Desktop and Online environments
  • Use RMM tools (e.g., NinjaRMM) to monitor and resolve incidents
  • Create and maintain IT automation scripts
  • Respond to, track, and resolve IT support tickets within defined SLAs
  • Communicate effectively via Microsoft Teams and maintain high service standards
  • Document troubleshooting steps and resolutions for the knowledge base
Requirements:
  • Minimum 2 years of IT experience
  • Proficient in troubleshooting Microsoft and Google Workspace issues
  • Hands-on experience with RMM systems
  • Basic scripting knowledge (PowerShell or Bash)
  • Familiarity with accounting software
  • Strong communication and collaboration skills
  • Ability to work independently


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