Technical Expert Advisor

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeSupport Full time ₱12,000 - ₱18,000
Job Title: Technical Support Specialist

We are seeking a highly skilled and motivated Technical Support Specialist to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer support and resolving technical issues.

This role requires strong problem-solving skills, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you have experience in technical support, a passion for delivering exceptional customer service, and a willingness to learn and grow with our company, we encourage you to apply.

Key Responsibilities:
  • Provide exceptional customer support via phone, email, and chat
  • Responsible for resolving technical issues and escalating complex problems to senior technicians
  • Maintain accurate records of customer interactions and resolve queries in a timely manner
  • Collaborate with internal teams to identify and implement process improvements
Requirements:
  • High school diploma or equivalent required; degree in computer science or related field preferred
  • Minimum 2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced environment and meet deadlines
Benefits:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Flexible working hours and remote work options
About Us:

We are a innovative company dedicated to delivering exceptional customer experiences. Our team is passionate about technology and committed to making a positive impact in the community. If you share our values and are looking for a challenging and rewarding career, we encourage you to apply.

Seniority level: Entry-levelEmployment type: Full-timeJob function: Customer Service, Information Technology, Product ManagementIndustries: Technology, Software Development

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