
Highly Skilled Technical Expert Wanted
7 days ago
Are you looking for a challenging role that utilizes your advanced technical skills? We have an exciting opportunity for a Technical Expert. In this position, you will provide expert-level support and guidance to our customers.
Job OverviewThis is a highly skilled role that requires expertise in systems administration, network troubleshooting, and Microsoft products. As a Technical Expert, you will be responsible for resolving complex technical issues via phone, email, remote access, and onsite for customers.
Key Responsibilities:- Advanced Troubleshooting: You will troubleshoot server network issues including Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall hardware.
- Microsoft Product Expertise: You will have expertise in Windows Server, Azure, cloud computing platforms, and desktop operating systems/hardware.
- Citrix Environment Management: You will manage Citrix environments including XenApp, XenDesktop, and Netscaler products.
- Active Directory Setup and Management: You will set up, manage, and troubleshoot Active Directory.
- Virtualization Technologies: You will design, implement, and support virtualization technologies.
- Enterprise Storage Systems: You will work with enterprise storage systems.
- Office 365 and Azure Administration: You will administer Office 365 and Azure services, including migrations and license management.
- Firmware and OS Patching: You will manage device firmware and OS patching across multiple platforms.
- Technical Documentation: You will create and maintain technical documentation and standard operating procedures.
This is an exciting opportunity for someone who wants to utilize their technical expertise to make a difference in our organization. If you are passionate about technology and want to take on new challenges, please apply for this role.
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