Data-Driven Customer Support Specialist

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeAI Full time ₱4,000,000 - ₱8,000,000

About us

We are a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, focusing on data-driven strategies to scale our businesses. We also have an online community dedicated to promoting body positivity. As a rapidly growing global company, we are committed to creating high-quality products and services that enhance the customer experience and support long-term growth.

Customer Support @ Our Company

At our organization, we foster a culture of collaboration, innovation, and continuous learning. We invest in our people and provide support and development opportunities for personal and professional growth. Our remote-first approach allows you to work from anywhere in the world, with a diverse and talented team worldwide.

We are looking for a Zendesk Admin & AI Specialist, a role focused on Zendesk management and AI integrations, to effectively oversee workflows, queue management, and collaborate with cross-functional teams to improve customer support operations.

Requirements / Qualifications

  • Zendesk Certified Administrator (Required)
  • Expertise in Zendesk automation, triggers, and queue management
  • Experience with Zendesk AI setup and integrations
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Proficiency in reporting and presentation creation
  • Ability to document workflows and suggest process improvements

What we offer

  • Opportunity to work with world-class talents in a data-driven, dynamic environment
  • Growth and development opportunities both professionally and personally
  • A safe, inclusive space that values diversity, equity, and inclusion
  • Openness to new ideas and initiatives
  • Comprehensive benefits package including remote work, 15 paid holidays, learning subsidies, and more

Recognized by Forbes and FlexJobs as one of the Top Companies for Remote Workers. Apply now

We're a forward-thinking organization that believes in investing in our employees' growth and well-being.

  • Data Driven Marketing Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeMarketing Full time ₱900,000 - ₱1,500,000

    Job OverviewWe are seeking a skilled Data Driven Marketing Specialist to drive our lifecycle marketing campaigns. This role requires the ability to analyze data, identify trends, and develop targeted marketing strategies.The ideal candidate will have strong analytical skills, experience with SQL, and the ability to communicate complex ideas in a clear and...

  • Data Driven Marketing Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeAutomation Full time $90,000 - $120,000

    About the RoleAs a Marketing Automation Manager, you will be responsible for driving business growth through data-driven marketing strategies.You will lead and optimize marketing automation initiatives across the organization, planning, executing, and enhancing automated marketing campaigns. Your goal is to ensure seamless data flow between platforms, drive...

  • Manager, Customer Support

    3 days ago

    Marikina City, National Capital Region, Philippines Starburst Data Full time

    About StarburstStarburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in 60+ countries—rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data...

  • Data-Driven Growth Specialist

    3 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeMarketing Full time ₱45,000 - ₱55,000

    Marketing Operations Specialist Job DescriptionThis role is a key position in the marketing department, responsible for overseeing the operational aspects of marketing campaigns. The ideal candidate will have experience with marketing automation and web analytics, as well as strong analytical skills to translate data into actionable insights.Key...

  • Data-Driven Business Expert

    6 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeBusinessAnalyst Full time ₱4,000,000 - ₱6,000,000

    p{margin-bottom:0.5em;}About the roleWe are seeking a results-driven professional to support our lending and credit card business groups.Drive campaign analysis, customer profiling, and portfolio growth insights that help business units make informed decisions.Analyze performance of acquisition, upsell, and retention campaigns for lending and credit card...

  • Data-Driven Talent Acquisition Strategist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeSenior Full time $86,400 - $112,800

    Job DescriptionYour future at our company begins with a place where your potential can shine. As a Talent Marketing Demand Generation Senior Specialist working remotely, you'll be part of a team that brings humanity to business.This role involves driving and optimizing digital talent attraction efforts through analytics, technical oversight, and...

  • Customer Support Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱1,000,000

    We are looking for a Support Specialist to join our team. This is an exciting opportunity to work with a global client base and make a real difference in people's lives.About the RoleThe successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively with clients and internal teams. They will also have...

  • Data-Driven Learning Specialist

    3 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeBusiness Full time ₱2,340,000 - ₱3,372,000

    We are looking for a highly skilled professional to analyze learner performance data and evaluate training curriculum effectiveness.Key ResponsibilitiesAnalyze trends and patterns in learning data to drive enhancements.Conduct root-cause analyses on performance deviations and outliers, identifying immediate and long-term solutions.Communicate complex...

  • Data-Driven Insights Expert

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeAnalytical Full time ₱600,000 - ₱1,200,000

    Experience the power of data-driven insights as a Real Time Analyst.A dynamic role that combines technical expertise with strategic thinking to drive business growth through exceptional customer experience.Join a forward-thinking organization where you'll partner with brands to power innovation and deliver results-driven solutions.Job Responsibilities:Update...

  • Talent Acquisition Specialist

    1 week ago

    Mandaluyong City, National Capital Region, Philippines DDC DATA PROCESSING OPC Full time $40,000 - $60,000 per year

    Talent Acquisition SpecialistKey Responsibilities:Lead end-to-end recruitment for voice (customer service, technical support, sales), non-voice (chat, email, back-office), and data entry positions.Manage and execute mass hiring campaigns, including job fairs, bulk screening events, and online sourcing drives.Source candidates using various channels such as...