Talent Acquisition Specialist
5 days ago
Key Responsibilities:
- Lead end-to-end recruitment for voice (customer service, technical support, sales), non-voice (chat, email, back-office), and data entry positions.
- Manage and execute mass hiring campaigns, including job fairs, bulk screening events, and online sourcing drives.
- Source candidates using various channels such as job boards, social media, partnerships, and direct sourcing.
- Conduct resume screening, initial interviews, assessments (including typing and accuracy tests for data entry), and candidate endorsement.
- Collaborate with operations, training, and workforce teams to accurately forecast and fulfill staffing requirements.
- Maintain organized records of candidate pipelines, progress reports, and hiring dashboards.
- Ensure a smooth and positive candidate experience through timely communication and feedback.
- Keep abreast of recruitment best practices, market trends, and competitive hiring strategies, especially for data-focused roles.
- Bachelor's degree in Psychology, Human Resources, Business Administration, or related field.
- At least 2-3 years of experience in high-volume hiring, particularly for voice, non-voice, and data entry roles (BPO or shared services preferred).
- Strong sourcing skills using online platforms, referrals, and recruitment events.
- Excellent interpersonal, organizational, and negotiation abilities.
- Comfortable working with MS Office tools (Word, Excel, PowerPoint).
- Ability to thrive in a fast-paced, target-driven recruitment environment.
- Knowledge of recruitment assessments related to data accuracy, typing skills, language proficiency.
- Familiarity with local labor regulations and BPO industry standards.
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