Service Delivery Expert

2 days ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time
Company Overview
Neksjob Corporation is a leading provider of exceptional customer experiences. Our team is dedicated to delivering top-notch support and services that exceed client expectations.

Job Summary
We are seeking a highly skilled Service Delivery Expert to join our team. As a key member of our customer support unit, you will be responsible for handling concerns and complaints regarding goods and services. Your primary goal will be to assist consumers with returns, upgrades, and purchases while offering guidance and technical support.

Key Responsibilities
* Assist clients with inquiries and resolve issues in a timely and professional manner
* Collaborate with internal teams to provide seamless support and services
* Offer expert advice on products and services to enhance the overall customer experience
* Continuously evaluate and improve processes to ensure optimal delivery of services

Requirements
* Bachelor's degree in a related field (e.g., business, communications)
* Proven experience in customer-facing roles or similar environments
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities

Benefits
* Competitive salary and performance-based bonuses
* Comprehensive healthcare benefits package
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment

About Us
Neksjob Corporation is committed to providing unparalleled customer experiences. We value our employees and strive to create a positive and inclusive work environment.

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