IT Service Delivery Manager

2 days ago


Taguig, National Capital Region, Philippines Viventis Search Asia Full time

Viventis Search Asia is seeking a seasoned IT professional to fill the role of IT Service Delivery Manager. In this position, you will be responsible for overseeing the delivery of IT services, ensuring that they meet the needs of our clients and stakeholders.

Job Description

The successful candidate will be responsible for:

  • Technical Standards: Review, uphold, and enforce all Bank technical, security, quality, and engineering standards on supported assets.
  • Service Improvement: Identify and implement service improvements that will include improving service level delivery; remediating process gaps; using automation to reduce turnaround times; improving the customer experience; reducing cost; improving risk exposure; and optimizing the monitoring infrastructure.
Required Skills and Qualifications
  • Pure storage expertise
  • Object storage knowledge (hcp)
  • Indexing engines (mqe, hci) skills
  • SAN Storage arrays and Fabric switches hardware knowledge
  • Scripting/coding proficiency


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