Service Delivery Lead

QUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Job Title: Service Delivery Operations LeadAbout Gratitude PhilippinesWe are a customer-focused organization that strives to deliver exceptional results. We're seeking a skilled leader to manage our Service Delivery Operations team.Key ResponsibilitiesLead and develop a high-performing team to achieve operational excellence.Analyze business requirements and...

Job DescriptionThe successful candidate will be responsible for leading the Global Payroll team, overseeing the delivery of payroll services across in-house and outsource countries. With a strong background in payroll service delivery and leadership, this individual will manage a team of approximately 150 resources, ensuring the timely and accurate...

About the RoleThis is an exciting opportunity to join Globe Telecom, Inc. as a Service Delivery Manager. As a member of our team, you will be responsible for developing and implementing strategies to ensure excellent service delivery.Your key areas of focus will include:Defining and implementing service level agreements to meet customer needs.Managing the...

Job Overview:Hunter's Hub Inc is seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers.Key Responsibilities:Ensuring services meet agreed-upon standards and expectations.Managing the end-to-end service delivery process, coordinating between teams, and ensuring operations run smoothly.Leading the...

Job SummaryWe are looking for a highly skilled Business Incident Manager to join our team at Nasdaq. The successful candidate will have a strong background in service delivery, SLA operations, and incident management.In this role, you will be responsible for coordinating with technical teams, documenting incident reports, conducting post-incident reviews,...

We're seeking a highly motivated Service Delivery Head to join our team at Jones Lang LaSalle Incorporated.This is a key role in shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.The successful candidate will have a proven track record in operations leadership or support...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

Job SummaryWe are seeking a Service Delivery Director to lead our customer service operations and drive excellence in every interaction with our valued clients. This is an exciting opportunity to join a dynamic and growing team at Best Reliable Resources.Main Responsibilities:Develop and implement customer service strategies to deliver exceptional...

About the RoleWe are looking for an experienced Incident Management Service Delivery Specialist to lead our Service Desk team in Taguig, Philippines. The successful candidate will be responsible for delivering high-quality incident management services that meet or exceed agreed service levels.Key AccountabilitiesLeadership and Management:Lead a team of...

Job Title: Director of Service DeliveryAbout the RoleWe are seeking a highly experienced Director of Service Delivery to join our team. The successful candidate will be responsible for overseeing the successful delivery of all services rendered to clients.Main ResponsibilitiesAct as Engagement Manager (CPMF) for assigned clients, performing mandates as...

Nityo Infotech Services Philippines is a leading provider of IT solutions, seeking highly skilled professionals to join our team.Job OverviewWe are looking for an experienced Project Manager and Delivery Manager to lead our software development projects from initiation to delivery.The ideal candidate will have at least 5+ years of experience in project...

Job Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Sspd Jobs Inc. is seeking a Project Delivery Excellence Lead to lead our project delivery teams in achieving excellence in quality and efficiency. In this role, you will be responsible for developing and implementing strategies to improve project delivery processes and outcomes.Key ResponsibilitiesDevelop and implement project delivery strategies and...

Key skillsGlobal PayrollLeadershipPayroll Service DeliveryRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of...

RESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...

Company Overview:LCG Group of Companies is a leading provider of innovative solutions in the service industry. We are committed to delivering exceptional results and building long-term relationships with our customers and partners.About the Job:We are currently seeking a highly motivated Technical Service Engineer to join our team. As a key member of our...

Do you want to make a real difference in people's lives? Are you passionate about using technology to drive positive change?About the Role:As an IT Service Delivery Professional at myGwork, you will be responsible for ensuring seamless delivery of IT services to our customers.Key Responsibilities:Manage and coordinate IT projects and initiatives to ensure...