Service Delivery Lead
4 days ago
Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality standards, often aligning with service level agreements (SLAs) or key performance indicators (KPIs).Team Leadership: Manages and leads the service delivery team, ensuring proper resource allocation, training, and performance.Client Relationships: Acts as the main point of contact for clients, managing expectations, addressing concerns, and fostering a positive relationship.Problem Solving: Identifies potential service issues and implements solutions to mitigate risks.Continuous Improvement: Seeks ways to improve processes and increase efficiency in service delivery.Reporting: Tracks service performance metrics, prepares reports, and communicates results to stakeholders.Qualifications:- Bachelor's Degree - Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management - Strong experience in writing and publishing Incident Report. - Proficient in ITIL v3 - Strong background in Incident Analysis - Advanced skills in Networking and IT Infrastructure - Expertise in Open Systems - Experience with Cloud Computing Technologies, including Azure and AWS- Well-versed in Knowledge Management and Configuration Management- Leadership experience is a must.Special instruction: Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.
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Service Delivery Lead
4 days ago
Taguig, Philippines Hunter's Hub Inc. Full timeOverseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly. Service Management: Ensures that services are delivered efficiently and meet quality...
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Service Delivery Lead
4 days ago
Taguig, Philippines Hunter's Hub Inc Full timeSpecial Instructions - Work Onsite - Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview. Qualifications - Bachelor's Degree - Minimum of 7 years of...
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Service Delivery Lead
4 days ago
Taguig, Philippines Hunter's Hub Inc Full timeSpecial Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...
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Service Delivery Lead
4 days ago
Taguig, Philippines Hunter's Hub Inc. Full timeOverseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly. Service Management: Ensures that services are delivered efficiently and meet quality...
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Service Delivery Lead
4 days ago
Taguig, Philippines Hunter's Hub Inc Full timeSpecial Instructions - Work Onsite - Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview. Qualifications - Bachelor's Degree - Minimum of 7 years of...
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IT Service Delivery Specialist
19 hours ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeJob Description:Neksjob Philippines is looking for a skilled IT professional to lead our infrastructure service delivery team. As an IT Service Delivery Specialist, you will be responsible for overseeing and delivering business and technology outcomes for assigned programs, projects, or contracted services.Key Responsibilities:Develop and implement IT...
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Technical Delivery Lead
4 days ago
Taguig, Philippines Nityo Infotech Full timeWorks under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division. • Works with...
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Technical Delivery Lead
4 days ago
Taguig, Philippines Nityo Infotech Full timeWorks under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division.•Works with concerned...
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Technical Delivery Lead
4 days ago
Taguig, Philippines Nityo Infotech Full timeWorks under the general direction & supervision of the Solutions Delivery Department Head and is responsible for the overall delivery of multi-technology and multi-platform solutions. He ensures that technical deliverables are completed consistently, on-time and of quality across departments within the Capability and Delivery Division. • Works with...
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IT Delivery Lead
19 hours ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJob OverviewNityo Infotech Services Philippines invites applications for a Technical Delivery Manager position. This role requires a seasoned professional with expertise in project management, infrastructure, and software development.Responsibilities and ExpectationsDevelop and execute project plans, ensuring timely completion and quality deliveryCollaborate...
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Senior Service Delivery Manager
19 hours ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeJob Description">As a Service Delivery Lead, you will be responsible for overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. This role plays a critical part in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.
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Technical Delivery Lead
4 days ago
Taguig, Philippines Hunters hub Incorporated Full time- Bachelor's Degree in IT or any related role - Minimum of 7 years of experience as a Technical Delivery Lead or in a similar role - Extensive experience in Incident, Problem, and Change Management - Proficient in ITIL v3 - Strong background in Incident Analysis - Advanced skills in Networking and IT Infrastructure - Expertise in Open Systems - Experience...
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Technical Delivery Lead
4 days ago
Taguig, Philippines Hunters hub Incorporated Full time- Bachelor's Degree in IT or any related role- Minimum of 7 years of experience as a Technical Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT Infrastructure- Expertise in Open Systems- Experience with...
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Technical Delivery Lead
4 days ago
Taguig, Philippines Hunters hub Incorporated Full time- Bachelor's Degree in IT or any related role - Minimum of 7 years of experience as a Technical Delivery Lead or in a similar role - Extensive experience in Incident, Problem, and Change Management - Proficient in ITIL v3 - Strong background in Incident Analysis - Advanced skills in Networking and IT Infrastructure - Expertise in Open Systems - Experience...
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Head of Service Delivery and Operations
6 hours ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeKey Responsibilities">">Service Management: Ensures that services are delivered efficiently and meet quality standards, often aligning with service level agreements (SLAs) or key performance indicators (KPIs).">Team Leadership: Manages and leads the service delivery team, ensuring proper resource allocation, training, and performance.">Client Relationships:...
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Service Desk Manager Delivery
4 days ago
Taguig, Philippines Gratitude Philippines Full timeJob Summary • The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of...
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Service Desk Manager Delivery
4 days ago
Taguig, Philippines Gratitude Philippines Full timeJob Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...
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Service Delivery Operations Manager
7 days ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeAt Hunter's Hub Inc., we are seeking a seasoned Service Delivery Lead to oversee the end-to-end service delivery process, ensuring seamless operations and exceptional client satisfaction.About the RoleThe ideal candidate will possess a deep understanding of service management principles, strong leadership skills, and extensive experience in managing...
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Service Desk Manager Delivery
4 days ago
Taguig, Philippines Gratitude Philippines Full timeJob Summary • The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of...
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IT Service Desk Lead
1 day ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionWe are looking for an IT Service Desk Trainer/Lead who can effectively lead and manage our IT service desk teams to achieve high performance and customer satisfaction. The ideal candidate will have a strong background in call center operations, leadership, and training.Main ResponsibilitiesTo design and deliver engaging training programs for...