Advanced Technical Support Professional

6 days ago

Sorsogon, Bicol, Philippines beBeeSupport Full time ₱800,000 - ₱1,400,000
Job Description

We are seeking an experienced Support Specialist to join our remote team. The ideal candidate will have a strong background in client service, troubleshooting, and analytical skills.

Key Responsibilities:
  • Resolve customer support inquiries and provide timely updates.
  • Troubleshoot technical issues including SQL, Linux, networking, and VPNs.
  • Collaborate with clients to deliver the best outcomes.
Requirements:
  • 4+ years' experience in SQL, production environments, and client support.
  • Linux OS support and network administration knowledge.
  • Familiarity with relational databases including Oracle/PostgreSQL.
Nice To Have:
  • Cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin experience.
  • Utility industry or Smart Grid exposure.
  • ITIL/ITSM background.
About Us:

Our mission is to unlock the value of the Smart Grid for utilities and their customers.

Benefits:
  • Opportunity to work with cutting-edge technology.
  • Collaborative and dynamic work environment.

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