Customer Service Representative
1 day ago
Valeros Business Company is a dynamic organization dedicated to delivering exceptional customer experiences. We are committed to fostering a culture of professionalism, empathy, and excellence in all our interactions.
Job Summary
We are seeking a highly motivated and skilled Customer Service Representative to join our team in Makati. As a key member of our customer-facing staff, you will be responsible for providing top-notch support to our clients, ensuring their needs are met with courtesy and efficiency.
Key Responsibilities
- Handle customer inquiries and concerns in a professional and empathetic manner
- Provide accurate and timely information to resolve issues and meet customer expectations
- Work collaboratively with internal teams to address complex customer issues
- Maintain up-to-date knowledge of company products and services to offer informed solutions
Requirements
- Fresh graduates welcome; at least 6 months of customer-facing experience preferred
- Excellent verbal and written communication skills
- Ability to remain calm and professional in challenging situations
- Availability to work flexible schedules, including evenings, weekends, and holidays if required
- High school diploma or equivalent; additional education or certifications in customer service or related fields a plus
What We Offer
We provide a supportive and inclusive work environment that encourages growth and development. Our team members enjoy competitive compensation packages, opportunities for advancement, and a chance to make a meaningful impact in the lives of our customers.
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