Customer Service Team Member in Cubao

3 days ago


Cubao, National Capital Region, Philippines Gratitude Philippines Full time

At Gratitude Philippines, we seek a highly skilled Customer Service Representative to join our team in Cubao. This role requires excellent communication and problem-solving skills to deliver exceptional customer experiences.

Company Overview

We are a dynamic company committed to providing top-notch services to our clients. Our team is passionate about delivering results-driven solutions that meet the ever-changing needs of our customers.

Job Description

This role involves handling customer inquiries via phone, email, or chat, resolving issues efficiently, and escalating complex problems to senior representatives when necessary. You will also work closely with colleagues to achieve team goals and objectives.

Key Responsibilities
  • Provide high-quality customer service through various communication channels.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
Requirements and Qualifications

To be successful in this role, you must possess:

  • A strong educational background, preferably with a High School diploma or equivalent.
  • At least 6 months of experience in a Business Process Outsourcing (BPO) environment.
  • Excellent communication, problem-solving, and interpersonal skills.
What We Offer

As a valued member of our team, you can expect:

  • A competitive compensation package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment.
Additional Requirements

We prefer candidates who are willing to work on-site in Cubao, Quezon City, and are available to work flexible schedules, including shifts.

Please note that this job description is subject to change as per business requirements.



  • Cubao, National Capital Region, Philippines Stellar Creations Full time

    Operations Manager Position at Stellar CreationsWe are seeking an experienced Operations Manager to lead our team in Cubao. The successful candidate will have a proven track record of managing international banking and finance campaigns.Job DescriptionThe Operations Manager will be responsible for overseeing the day-to-day operations of our Cubao office,...


  • Cubao, National Capital Region, Philippines Industrial Support Full time

    Job Title:Cubao Operations LeaderEstimated Salary:₱120,000 - ₱180,000 per monthJob Description:We are looking for an experienced Team Manager to lead our operations in Cubao. The successful candidate will have a strong background in BPO and experience managing teams in international campaigns.Key Responsibilities:Lead a team of professionals in Cubao to...


  • Cubao, National Capital Region, Philippines Gratitude Philippines Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team in Cubao. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.About UsGratitude Philippines is a leading provider...


  • Cubao, National Capital Region, Philippines Neksjob Corporation Full time

    Job DescriptionOverviewNeksjob Corporation is seeking a skilled Customer Service Representative to join our team in Cubao. As a customer-focused professional, you will be responsible for delivering exceptional support to our clients while maintaining the highest standards of service quality.Key ResponsibilitiesProvide timely and effective solutions to...


  • Cubao, National Capital Region, Philippines Gratitude Philippines Full time

    **About Us**At Gratitude Philippines, we are dedicated to providing exceptional customer service and exceeding our customers' expectations. Our team is passionate about delivering top-notch support that leaves a lasting impression.Salary and BenefitsWe offer a competitive salary of 18,000 PHP per month, along with a 30,000 PHP signing bonus for those who...


  • Cubao, National Capital Region, Philippines Gratitude Philippines Full time

    Job Opportunity at Gratitude PhilippinesWe are currently seeking a highly skilled and dedicated Customer Service Representative to join our team in Cubao, Quezon City. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to adapt to changing situations.About the RoleThis is a full-time position that requires...


  • Cubao, National Capital Region, Philippines Gratitude Philippines Full time

    Company OverviewGratitude Philippines is a renowned organization committed to delivering exceptional customer experiences. As a leading provider of innovative solutions, we strive to build long-lasting relationships with our clients.Salary and BenefitsWe offer a competitive salary range of 18k-27k, ensuring our team members are fairly compensated for their...


  • Cubao, National Capital Region, Philippines Metacom Full time

    Company OverviewAt Metacom, we strive to provide exceptional customer experiences that drive loyalty and retention.SalaryThe estimated annual salary for this role is $60,000 - $80,000, based on industry standards and location factors.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our sales and...


  • Cubao, National Capital Region, Philippines Valeros Business Company Full time

    We are seeking a talented Customer Service Representative to join our team at Valeros Business Company. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via multiple communication channels.Job Summary:In this role, you will work with customers to resolve their inquiries and concerns in a...


  • Cubao, National Capital Region, Philippines Caishen Marketing Services Inc. Full time

    We are looking for a Recruitment Associate to join our team at Caishen Marketing Services Inc. This role involves performing various duties and responsibilities, including providing guidance on company policies, procedures, and labor laws.The ideal candidate will have at least 6 months to 1 year of experience in handling employee relations, a graduate degree...


  • Cubao, National Capital Region, Philippines Metacom Full time

    Job DescriptionAt Metacom, we are seeking a highly skilled Customer Service Representative to join our team.The primary function of this role is to provide exceptional customer service and support to our clients via phone, email, and other communication channels.Respond to customer inquiries and resolve issues in a timely and professional manner.Provide...


  • Cubao, National Capital Region, Philippines Gratitude Philippines Full time

    About Gratitude PhilippinesGratitude Philippines is a leading provider of exceptional customer service solutions. We pride ourselves on delivering top-notch support that exceeds our clients' expectations.About the RoleWe are seeking a highly skilled and experienced Client Support Associate to join our team. As a Client Support Associate, you will be...


  • Cubao, National Capital Region, Philippines GDV-STACKph Full time

    At GDV-STACKph, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.About the Job:We offer a competitive salary package of up to 26,000 pesos, including incentives, HMO, night...


  • Cubao, National Capital Region, Philippines Valeros Business Company Full time

    We are seeking a highly skilled Customer Experience Representative to join our team at Valeros Business Company. As a key member of our blended account team, you will be responsible for delivering exceptional customer service across multiple channels including chat, email, and voice.


  • Cubao, National Capital Region, Philippines MEC Networks Corp. Full time

    Role OverviewAt MEC Networks Corp., we strive to be at the forefront of strategic procurement. We are dedicated to driving innovation, quality, and customer satisfaction through our operations.We're seeking a skilled Business Procurement Specialist to join our team and contribute to enhancing our procurement processes and supporting our marketing...


  • Cubao, National Capital Region, Philippines Caishen Marketing Services Inc. Full time

    Caishen Marketing Services Inc. is a dynamic organization seeking an experienced Recruitment Associate to enhance its employee relations division.The ideal candidate will possess excellent communication skills and have at least six months to one year of experience in handling employee relations matters.The successful applicant will be responsible for...


  • Cubao, National Capital Region, Philippines MEC Networks Corp. Full time

    We are seeking a dynamic Procurement Operations Specialist to join our team at MEC Networks Corp. in Cubao, Quezon City.The ideal candidate will be instrumental in optimizing our supply chain operations and ensuring cost-effectiveness while maintaining quality standards.About the Role:Procurement Support: Assist in sourcing, negotiating, and purchasing goods...


  • Cubao, National Capital Region, Philippines MEC Networks Corp. Full time

    About MEC Networks Corp.We are a forward-thinking organization that values innovation and quality in our business practices. Our procurement team plays a crucial role in driving our success, and we're seeking a skilled Procurement Specialist to enhance our supply chain operations.Job SummaryThe Procurement Specialist will be responsible for sourcing,...


  • Cubao, National Capital Region, Philippines Metacom Solutions Full time

    We are seeking an experienced UI/UX Marketing Transformation Consultant to join our team at Metacom Solutions. This role offers a unique opportunity to leverage your skills in digital design transformation, driving business growth through innovative solutions.About the RoleThis is a full-time onsite position that requires a flexible shifting schedule. The...


  • Cubao, National Capital Region, Philippines Circa Logica Group Full time

    Job SummaryThe Circa Logica Group is seeking an experienced Sales Unit Lead to manage day-to-day sales activities, oversee the performance of sales teams, and ensure exceptional customer service delivery.Key ResponsibilitiesSupervise daily loan production of agents and other servicesManage accreditation, maintenance, and termination process of agentsMonitor...