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Customer Service Representative

2 weeks ago

Cubao, National Capital Region, Philippines Metacom Full time
Job Description

At Metacom, we are seeking a highly skilled Customer Service Representative to join our team.

The primary function of this role is to provide exceptional customer service and support to our clients via phone, email, and other communication channels.

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information to customers regarding products and services.
  • Communicate effectively with customers to understand their needs and concerns.

We are looking for a candidate who possesses excellent communication and interpersonal skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

The ideal candidate will be able to work independently and as part of a team, possess a positive attitude, and demonstrate a commitment to providing outstanding customer service.

In this role, you will have the opportunity to develop your skills and knowledge in customer service, sales, and account management.

Required Skills and Qualifications
  • Bachelor's degree in Business Administration or related field.
  • Minimum 1 year of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.
  • Strong problem-solving and analytical skills.

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.