Executive Customer Experience Manager
1 day ago
Welcome to Ayuda Business Management Solution Inc., where we strive to provide exceptional customer experiences. We are currently seeking an Executive Customer Experience Manager to join our team.
This role is ideal for individuals with a passion for delivering top-notch customer service and ensuring seamless operations.
About the Job:
- We are looking for a highly skilled Executive Customer Experience Manager to oversee the management of multiple sites, including Cebu and CDO.
- The successful candidate will have at least 3-5 years of experience as an Operations Manager and possess excellent communication skills, both written and verbal.
- You will be responsible for ensuring that all operational activities are conducted efficiently and effectively, meeting deadlines while maintaining a positive attitude.
- In addition to your technical skills, you should have excellent computer proficiency in MS Office applications, such as Word, Excel, Outlook, and PowerPoint.
Requirements:
- A Bachelor's degree in any field, with graduate studies being an advantage.
- At least 3-5 years of experience in Operations Management, preferably in a call center setting.
- Excellent communication skills, with the ability to work effectively with internal and external customers.
- Ability to work under pressure, meet deadlines, and maintain a positive attitude.
- Current driver's license and/or ability to travel to other sites and client appointments.
What We Offer:
- A competitive total rewards package, including compensation, HMO, Group Life Insurance, and performance bonuses.
- A collaborative work culture that values teamwork and open communication.
- The opportunity to work on-site monitoring and contribute to the success of our company.
Benefits:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
How to Apply:
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