Senior HR Transformation Specialist

3 days ago

Taguig, National Capital Region, Philippines beBeeHuman Full time ₱900,000 - ₱1,200,000
Strategic Human Resources Business Partner

The Strategic HR Business Partner drives strategic people initiatives across performance management, employee experience, HR operations, and training. This role ensures that HR systems, processes, and culture align with Luminisce's mission of service excellence.

The position acts as a key advisor to leadership, driving accountability, engagement, and continuous improvement through values-based practices and data-driven execution.

Luminisce Culture Fit

Malasakit demonstrates a genuine commitment to the well-being and success of every team member. This means going beyond job descriptions—personally welcoming new hires, checking in on staff during high-pressure periods, and proactively resolving concerns before they escalate.

Integrity upholds the highest standards of honesty, fairness, and discretion. This person is trusted with sensitive information and consistently chooses the ethical path—even when it's inconvenient.

A Learner's Mentality embodies bukas-isip and a relentless drive to grow. This person actively seeks out new HR practices, reflects on feedback, and adapts quickly to change.

Commitment to Excellence sets and upholds world-class standards in every aspect of HR—from onboarding to training to performance systems.

Key Responsibilities
  • Design and implement a performance management framework with clear KPIs and values-based evaluations.
  • Facilitate regular reviews, feedback cycles, and recognition programs tied to customer experience and service excellence.
  • Coach managers on delivering feedback and driving team accountability.

Onboarding and Training involve building and managing onboarding programs that accelerate integration and productivity, developing and delivering training plans that support technical, service, and leadership development, and tracking training impact and ensuring alignment with performance goals.

HR Operations and Compliance involve maintaining and updating HR policies, SOPs, and employee handbooks, ensuring compliance with labor laws and internal standards, and handling employee relations with fairness, integrity, and discretion.

Process Excellence and Metrics require mapping and optimizing HR workflows for consistency and clarity, establishing HR dashboards to monitor onboarding, training, performance, and retention, and partnering with leadership to identify trends and drive strategic improvements.

Qualifications
  • Bachelor's degree in HR, Business, or related field; advanced credentials preferred.
  • 5+ years in HR leadership roles with experience in performance, training, and operations.
  • Strong execution discipline, analytical mindset, and coaching capability.
  • Familiarity with HRIS, LMS, and process documentation tools.
  • Alignment with Luminisce's core values: Malasakit, Integrity, Learner's Mentality, and Commitment to Excellence.

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