Customer Service and Support Expert
9 hours ago
Stackph is a leader in customer service, and we are seeking highly skilled professionals to join our team as Customer Service Representatives. We offer a competitive salary package of up to Php 23k per month, plus allowances, and monthly performance incentives.
About UsWe are Concentrix, a global business services company that helps clients deliver outstanding customer experiences. Our team is dedicated to delivering high-quality service to clients across various industries.
As a Customer Service Representative, you will play a vital role in ensuring that our clients receive exceptional support. Your primary responsibilities will include:
- Answering incoming calls from customers and resolving their inquiries or requests in a timely and efficient manner.
- Developing and maintaining accurate files to ensure seamless communication and resolution.
- Maximizing the use of Concentrix and client-based tools and applications for effective customer management and servicing.
- Delivering a high caliber of service in a friendly, confident, and informed manner.
To be successful in this role, you will need:
- A college graduate degree with excellent English communication skills.
- Good problem-solving and multitasking skills, with the ability to prioritize tasks effectively.
- Computer literacy and familiarity with Microsoft Office applications.
- The ability to start immediately and work in a fast-paced environment.
In addition to a competitive salary and benefits package, we offer:
- Monthly performance incentives to recognize your hard work and dedication.
- Leave credits and insurance coverage to ensure your well-being.
- Career development and advancement opportunities to help you grow professionally.
We are looking for talented individuals who share our passion for delivering exceptional customer service. If you are motivated, enthusiastic, and committed to excellence, we encourage you to apply for this exciting opportunity.
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