Customer Support Representative
1 month ago
Australian Outsource Desk Inc. is a leading provider of customer service solutions, committed to delivering exceptional experiences for our clients.
Job Summary:
We are seeking a highly skilled Customer Support Representative to join our team in Manila. The ideal candidate will have at least 1 year of experience in a similar role, with excellent communication skills and the ability to work independently as part of a team.
Key Responsibilities:
* Respond to customer inquiries via phone, email, or chat
* Resolve customer complaints and issues efficiently
* Work closely with internal teams to provide timely and effective solutions
* Maintain accurate records of customer interactions
Required Skills and Qualifications:
* At least 1 year of experience in a customer service role
* Excellent verbal and written communication skills in English
* Strong problem-solving abilities and attention to detail
* Ability to handle difficult situations with professionalism and patience
* Proficient in Microsoft Office Suite (Word, Excel)
* Strong organizational and time management skills
Benefits:
* Competitive salary range of Php20,000 - Php22,000 per month
* Opportunity to work in a dynamic and supportive team environment
* Ongoing training and development opportunities
About the Role:
This is a full-time position that requires a high level of commitment and dedication. If you are a motivated and results-driven individual who is passionate about providing excellent customer service, we encourage you to apply.
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