Dedicated Operations Coordinator

1 day ago

Marikina City, National Capital Region, Philippines beBeeAdministrative Full time ₱3,600,000 - ₱5,400,000
Administrative Operations Manager

This is an exceptional opportunity to work as a Senior Administrator where you will be responsible for overseeing daily email filtering and responses using Outlook. You will also screen and filter incoming phone calls, utilizing software tools to rank and prioritize communications.

Key Responsibilities:
  • Manage daily email filtering and responses using existing Outlook filing system
  • Screen and filter incoming phone calls, utilizing software tools to rank and prioritize communications
  • Coordinate daily scheduling for subcontractors, materials delivery, and internal/external client confirmations
  • Support estimation processes by following up with part-time estimator on delivery commitments and deadlines
  • Assist with variation estimate processes including sketch preparation, documentation, and support tasks
  • Manage CRM pipeline during transition to new platforms
  • Filter and qualify incoming leads to identify genuine prospects versus tire-kickers
  • Support social media marketing initiatives and lead generation activities
  • Maintain consistent marketing activities and publications during peak operational hours
  • Create and maintain standard operating procedures (SOPs) and checklists for all business processes
  • Track costs and project allocations accurately in existing Excel systems
  • Ensure proactive communication with clients regarding project updates and potential delays
Requirements:
  • Strong experience with email management systems, particularly Outlook
  • Excellent communication skills for phone screening and client interaction
  • Experience with CRM systems and willingness to learn new platforms
  • Proficiency in Excel for cost tracking and project management
  • Experience with project management tools like Trello
  • Understanding of industry terminology and processes preferred
  • Ability to create detailed process documentation and SOPs
  • Strong organizational skills and attention to detail
  • Proactive communication style with ability to anticipate client needs
  • Experience with lead qualification and basic marketing support
  • Comfortable with recording tools for process documentation

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