Dedicated Client Support Specialist

19 hours ago

Marikina City, National Capital Region, Philippines beBeeCase Full time $60,000 - $80,000

Job Title: Dedicated Client Support Specialist

About This Role

We are seeking an experienced professional to provide dedicated support to a single client. As a Senior Case Coordinator, you will be responsible for managing workflows, tracking case statuses, and resolving workflow issues in a timely manner.

Key Responsibilities
  • Monitor and track the legal workflow pipeline to meet deadlines and milestones.
  • Review case statuses weekly to identify overdue tasks or delays requiring attention.
  • Communicate with attorneys, paralegals, and support staff to clarify task assignments and workflow issues.
  • Prepare and maintain reports on case progress and workflow patterns.
  • Conduct routine checks in the case management system to ensure accuracy and up-to-date information.
  • Coordinate case status meetings with the legal team, discuss next steps, and assign tasks.
  • Provide updates on case pipeline status and escalate ongoing challenges.
  • Implement changes to workflows as directed by leadership, offering feedback and suggestions.
Requirements
  • At least 3 years of experience in a legal environment (case coordination, paralegal work, or legal operations).
  • Strong understanding of legal workflows and case management processes.
  • Proficiency with Microsoft Office Suite and case management systems.
  • Commitment to confidentiality and discretion with sensitive information.
  • Knowledge of legal terminology and procedures.
  • Exceptional organizational skills with attention to detail and accuracy.
  • Fully fluent in English.
  • Ability to work U.S. business hours (Pacific, Central, or Eastern Time).
  • Career-oriented mindset.
Preferred Qualifications
  • Experience with case management software and legal workflow tools; familiarity with Clio is a plus.
  • Certification in legal studies is preferred.
Other Desired Qualities
  • Effective interpersonal skills and ability to collaborate across teams.
  • Ability to learn and adapt to new technologies quickly.
  • Strong verbal and written communication skills.
  • Time management and prioritization abilities.
  • Problem-solving with minimal guidance.

This is a full-time, long-term role dedicated to one client. All roles at our company are 100% work-from-anywhere. We provide guidance for remote work setup and will match you to a client company aligned with your background and goals.

  • Dedicated Client Support Professional

    23 hours ago

    Marikina City, National Capital Region, Philippines beBeeAccount Full time ₱40,000 - ₱45,000

    Job DescriptionPlan to excel in a relationship-focused role, dedicated to delivering high-quality support and driving client retention.This specialized position involves collaborating with key stakeholders to strengthen relationships and foster long-term partnerships.The ideal candidate will be proactive, strategic, and adept at managing multiple projects...

  • Dedicated Client Solutions Specialist

    19 hours ago

    Marikina City, National Capital Region, Philippines beBeeAdvocate Full time $20,000 - $25,000

    Job Title: Senior Customer AdvocateWe're a global organization dedicated to delivering world-class client experiences.Our team is united by our desire to connect diverse people with common values for bold impact. We employ just over a thousand team members across five countries and aim to expand our workforce to 5,000 people.Key Responsibilities:Interact...

  • Dedicated Clinical Support Specialist

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeDedicated Full time ₱462,000 - ₱612,000

    Job Title: Dedicated Clinical Support SpecialistKey Responsibilities:Clinical and Administrative Assistance:Assist in maintaining accurate patient care plans, medication administration records, and physician orders to ensure compliance with regulatory standards.Support the Director of Nursing in tracking missed or overdue nursing visits and coordinate...

  • Dedicated Support Specialist

    22 hours ago

    Quezon City, National Capital Region, Philippines beBeeSupport Full time $3,000 - $5,000

    Job Description:We are seeking a highly skilled and organized Dedicated Support Specialist to provide exceptional support to our clients.Key Responsibilities:Assist with various tasks and projects, prioritizing workloads to meet deadlines.Demonstrate excellent communication and problem-solving skills, thinking outside the box when faced with...

  • Dedicated Customer Support Specialist

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeSupport Full time ₱1,200,000 - ₱1,500,000

    We are seeking a dedicated and skilled professional to join our remote customer support team as a Customer Service Associate. This role requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional user experiences.The ideal candidate will have at least one year of experience in customer or technical support, with...

  • Dedicated Customer Support Specialist

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱2,500 - ₱3,000

    About the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our remote team. As a Customer Service Representative, you will provide exceptional customer support during night shifts, handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.This role offers flexibility and the...

  • Technical Client Support Specialist

    22 hours ago

    Marikina City, National Capital Region, Philippines beBeeClient Full time ₱450,000 - ₱650,000

    About Our OpportunityWe are seeking a dedicated professional to provide exceptional technical support and client services in a fast-paced environment.Job OverviewThis role focuses on delivering top-notch support via various communication channels while maintaining a high level of professionalism and efficiency.A successful candidate will be responsible for...

  • Dedicated Virtual Support Specialist

    1 day ago

    Quezon City, National Capital Region, Philippines beBeeVirtual Full time ₱25,500 - ₱39,500

    Job Title: Dedicated Virtual Support SpecialistJob Summary:We are seeking a highly skilled and organized Virtual Support Specialist to join our team. This role will provide exceptional administrative support, ensuring seamless day-to-day operations and delivering top-notch customer service.Key Responsibilities:Provide virtual assistance, including document...

  • Deliver Exceptional Client Experiences as a Client Support Specialist

    20 hours ago

    Marikina City, National Capital Region, Philippines beBeeClientSupport Full time ₱600,000 - ₱1,000,000

    About the RoleAs a Client Support Specialist, you will play a vital part in delivering exceptional client experiences by providing timely and accurate responses to inquiries, resolving issues effectively, and maintaining high levels of client satisfaction.Your Key ResponsibilitiesAssist the Head Client Manager in managing inbound client inquiries and...

  • Dedicated Support Specialist

    2 hours ago

    Makati City, National Capital Region, Philippines beBeeVirtual Full time $35,000 - $45,000

    Job Title: Dedicated Support SpecialistAbout the Role:We are seeking a highly organized and proactive Virtual Assistant to join our team. The successful candidate will be responsible for providing exceptional administrative support, ensuring seamless day-to-day operations.Key Responsibilities:Administrative Tasks:Manage digital files, organize data, and...