Senior Technical Support Specialist

4 weeks ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time

Company Overview:

Nityo Infotech is a dynamic and technology-driven organization seeking highly skilled professionals to join its team.

Salary:

The estimated salary for this role is PHP 70,000 - 90,000 per month, commensurate with experience.

Job Description:

We are looking for experienced Application Support professionals to join our team. As a mid-senior level professional, you will be responsible for providing technical support and ensuring the smooth operation of our applications.

Required Skills and Qualifications:

  • Availability: Must be available to start immediately or early January.
  • SQL Expertise: Strong skills in writing SQL queries/scripts from scratch, understanding stored procedures, tables, joins, etc.
  • Experience: Over 3 years in a similar role, ideally in the technology or financial sector.
  • Relational Databases: Proficient in SQL Server/PostgresDB.
  • Cloud Services: Experience with AWS (certification is a plus).
  • Programming: Must have skills in Java and/or Python.
  • ITIL Knowledge: Familiarity with IT Service Management (ITIL V3 is a bonus).
  • Incident & Problem Management: Proven experience required.
  • Agile Frameworks: Familiarity with Kanban, SAFe, SCRUM, etc. (certifications are a plus).
  • Collaboration Tools: Skilled in Jira, Confluence.

Benefits:

This role offers a unique opportunity to work with a talented team, develop your skills, and advance your career.



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