Customer Service and Training Professional
6 days ago
We are seeking a highly skilled Customer Service and Training Professional to join our team at WNS Pasig. As a key member of our training function, you will be responsible for delivering high-quality training programs that enhance the skills of our customer service representatives.
Key Responsibilities:- Process Knowledge: Develop in-depth knowledge of our business processes and procedures to effectively train agents.
- Training Delivery: Design and deliver training programs that cater to the needs of our customer service teams.
- Soft Skills Training: Conduct soft skills training sessions to improve communication, problem-solving, and teamwork skills among agents.
- Coaching and Feedback: Provide regular coaching and feedback to agents to ensure they meet performance standards.
- Experience: At least two years of experience in a BPO training function.
- Skillset: Excellent interpersonal, English communication, and writing skills. Should have an eye for detail and possess coaching and feedback skills.
- Education: Bachelor's degree in any field.
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Customer Relationship Manager
6 days ago
Pasig, National Capital Region, Philippines Crossworks Training and Consulting Corp Full timeAbout Crossworks Training and Consulting CorpWe are a leading provider of professional development and consulting services. Our mission is to empower individuals with the right skills needed for future growth. We value innovation, creativity, and collaboration in everything we do.Job ResponsibilitiesManage a portfolio of client accounts, acting as the main...
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Account Management Professional
6 days ago
Pasig, National Capital Region, Philippines Crossworks Training and Consulting Corp Full timeAbout UsCrossworks Training and Consulting Corp is a leading provider of professional development and consulting services. Our mission is to Make Future Leaders Today by empowering them with the right skills needed for future growth. We value innovation, creativity, and collaboration in everything we do.Job DescriptionAs a Junior Account Manager, you will be...
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Training Delivery Professional
2 days ago
Pasig, National Capital Region, Philippines Inchcape Digital Full timeTraining Delivery Professional Job DescriptionThis key role focuses on ensuring seamless delivery of training services to employees across different locations.The Training Delivery Professional will oversee all aspects of training administration, from program development to execution, to guarantee consistency and excellence in every interaction.Crafting...
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Training Professional
4 days ago
Pasig, National Capital Region, Philippines Linda Hausermann & Associates Full timeJob Title: Training ProfessionalAbout Us:Linda Hausermann & Associates is a dynamic organization that prides itself on delivering high-quality training solutions. We are currently seeking a talented Training Professional to join our team.Key Responsibilities:Develop and implement training programs for employees, focusing on Leadership Training and Product...
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Customer Service Associate
2 weeks ago
Pasig, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeJob Qualification:Computer LiterateMedical Allied Course Graduate/ College LevelWith Technical Knowledge of Medical TerminologiesJob Description:Greeting customers in a friendly, professional manner using the suggested script.Answering telephonic and e-mail inquiries in a timely manner. Supply individuals with details about the extent of their health...
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Customer Service Ambassador
2 days ago
Pasig, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeAt Lexie Staffing and Business Consulting, we are seeking a highly skilled Customer Service Ambassador to join our team.The successful candidate will possess excellent communication skills, both written and verbal, and be able to effectively interact with clients in a professional manner.As a Customer Service Ambassador, you will be the primary point of...
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Training Manager for Customer Experience
6 days ago
Pasig, National Capital Region, Philippines WNS Full timeAbout the RoleThe BPO Operations Trainer is responsible for delivering high-quality training programs to our customer service representatives. The ideal candidate will have excellent knowledge of our business processes and procedures, as well as strong training delivery and coaching skills.Key Responsibilities:Process Knowledge: Develop in-depth knowledge of...
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Customer Service Ambassador
2 days ago
Pasig, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time**About Lexie Staffing and Business Consulting**We are a company that values exceptional customer service. Our team of professionals is dedicated to delivering high-quality support to our clients.**Compensation Package**We offer a competitive compensation package, which includes:A base salary of ₱18,000 per monthA flexible fund allowance of ₱1,000A 20%...
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Service Excellence Professional
7 days ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we strive to provide exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal.Key ResponsibilitiesDeliver outstanding customer service support, meeting or exceeding service level agreements.Analyze customer inquiries and concerns to provide accurate and timely...
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Customer Service Liaison
4 days ago
Pasig, National Capital Region, Philippines Work Services Full timeAbout UsAt Work Services, we are committed to delivering exceptional customer experiences. As a Customer Service Representative (CSR), you will play a vital role in providing timely and professional support to our clients.What We OfferA competitive salary of 20k to 28k per monthA comprehensive benefits package, including health and life...
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Customer Service Representative
1 day ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full time**About Neksjob Philippines:**We are a dynamic and growing company that values excellent customer service. Our mission is to provide our clients with top-notch support, ensuring their satisfaction and loyalty.Job Summary:We are seeking a highly motivated and skilled Customer Service Representative to join our team. As a Customer Service Representative, you...
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Junior Account Manager
6 days ago
Pasig, National Capital Region, Philippines Crossworks Training and Consulting Corp Full timeWe are seeking a motivated and driven Junior Account Manager to join our dynamic team at Crossworks Training and Consulting Corp. This is a full-time position based in Ortigas Pasig City Metro Manila. As a Junior Account Manager, you will be responsible for building and maintaining strong relationships with our valued clients, ensuring their needs are met...
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Business Development Representative
6 days ago
Pasig, National Capital Region, Philippines Crossworks Training and Consulting Corp Full timeCompany OverviewCrossworks Training and Consulting Corp is a leading provider of professional development and consulting services. Our mission is to empower individuals with the right skills needed for future growth.Job SummaryWe are seeking a motivated and driven Junior Account Manager to join our dynamic team. As a Junior Account Manager, you will be...
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Sales and Customer Service Director
4 days ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the RoleThe Sales and Customer Service Director is responsible for leading a team of sales and customer service professionals in a fast-paced contact center environment. The ideal candidate will have experience in sales, customer service, and leadership, with a proven track record of driving results and improving customer satisfaction.As a Sales and...
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Customer Service Representative
3 weeks ago
Pasig, National Capital Region, Philippines GDV Full timeLocation: Bridgetowne Pasig Type: Full-TimeExperience: No Experience RequiredAbout the Role:Greenview PH. is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their customer service skills. No prior experience is...
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Customer Relationship Coordinator
5 days ago
Pasig, National Capital Region, Philippines Professional Parking Management Corporation Full timeWe are seeking a detail-oriented and organized Customer Relationship Coordinator to join our team at Professional Parking Management Corporation.The successful candidate will have a strong background in sales and customer relationship management, with the ability to communicate effectively with clients and internal stakeholders.Responsibilities:Communicate...
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Customer Service Representative
2 weeks ago
Pasig, National Capital Region, Philippines GDV Full timeLocation: Bridgetowne Pasig Type: Full-TimeExperience: No Experience RequiredAbout the Role:Greenview PH. is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their customer service skills. No prior experience is...
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Customer Service Agent
6 days ago
Pasig, National Capital Region, Philippines Staffing co. Full timeStaffing co. offers an exciting opportunity for individuals to thrive in a customer-centric environment as Call Center Representative. Key ResponsibilitiesEngage with customers through phone calls, addressing their queries and resolving issues efficiently.Benefits PackageWe provide a comprehensive benefits package that includes:Meal...
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Retail Customer Service Representative
2 days ago
Pasig, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeJob Summary:TORCH Solutions seeks a skilled Retail Customer Service Representative to provide exceptional support to customers. The ideal candidate will possess excellent communication skills, be able to multitask, and prioritize tasks effectively.About the Role:The successful candidate will work as part of a dynamic team, answering customer inquiries,...
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Customer Service Supervisor
5 days ago
Pasig, National Capital Region, Philippines Thoth AI Full timeWe are looking for a highly motivated Customer Service Supervisor to join our team at Thoth AI. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional customer service.About the RoleAs a Customer Service Supervisor, you will be responsible for creating and managing schedules to ensure coverage and meet...