Business Development Representative
3 days ago
Crossworks Training and Consulting Corp is a leading provider of professional development and consulting services. Our mission is to empower individuals with the right skills needed for future growth.
Job Summary
We are seeking a motivated and driven Junior Account Manager to join our dynamic team. As a Junior Account Manager, you will be responsible for building and maintaining strong relationships with our valued clients, ensuring their needs are met and their satisfaction is exceeded.
Key Responsibilities
- Proactively manage a portfolio of client accounts, acting as the main point of contact
- Develop a deep understanding of client needs and objectives, and work collaboratively to deliver tailored solutions
- Maintain regular communication with clients, providing updates and addressing any concerns promptly
- Generate new leads, identify opportunities for cross-selling and up-selling, and work with the sales team to drive new business
- Gather and analyze client feedback to identify areas for improvement and drive continuous enhancement of our services
Requirements
- 1-3 years of experience in a sales or account management role, preferably but not necessarily with some background in the training and consulting industry
- Strong communication and interpersonal skills, with the ability to build rapport and navigate complex stakeholder relationships
- Excellent problem-solving and negotiation skills, with a demonstrated ability to overcome challenges and find creative solutions
- A team player with a positive attitude and a willingness to learn and grow
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