Workforce Optimization Specialist

HGS Offshore Staffing Solutions (HGS OSS) is seeking an experienced Workforce Analyst to join our team.Job DescriptionWe are looking for a highly skilled individual to optimize workforce utilization, ensuring effective scheduling and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise.The ideal...

Workforce Optimization Expert - Job Description:The Ateneo de Manila University is seeking a Workforce Optimization Expert to join its team. As a key member of the team, the successful candidate will be responsible for optimizing organizational structures and processes to achieve business goals.Main Responsibilities:Conduct workforce analysis to identify...

About the RoleAs a Workforce Analyst, you will be responsible for analyzing and forecasting workforce needs to ensure efficient staffing levels, scheduling, and resource allocation.Main duties include monitoring staff attendance, writing and delivering reports, ensuring daily staff coverage, adhering to schedules, observing attendance incidents, and...

Global Payments is a leading provider of payment technology and software solutions. We are committed to delivering exceptional customer experiences and driving business growth through innovation.About This RoleWe are seeking a highly skilled Workforce Optimization Coordinator to join our team. As a Workforce Optimization Coordinator, you will be responsible...

Job SummaryThe Workforce Optimization Lead will be responsible for leading our contractor operations efforts, focusing on process optimization and improvement. This is a unique opportunity to make a meaningful impact on our business by streamlining contractor processes and driving efficiency.Key Responsibilities:Process Optimization: Analyze and optimize...

Job DescriptionThe successful candidate will have a total of 18 months of experience in a call center operations environment. You will be responsible for assisting the Principal Process Specialist in managing the administration of Workforce Management functions.You will offer Workforce management-related consultation, leading and/or supporting the delivery...

Emapta is a recognized Top 20 Dream Company of Filipinos in 2024, offering stability, competitive compensation, and a collaborative work culture. As a Workforce Management Manager, you will have the opportunity to work with global clients, pursue personal and professional development, and be part of the #EmaptaEra.**Required Skills and...

Job Summary:We are seeking a skilled and experienced workforce manager to lead our team in the contact center environment. The ideal candidate will oversee workforce operations, drive continuous improvement, and provide excellent leadership. This role requires strong technical expertise, exceptional communication skills, and a keen eye for detail.Key...

Job SummaryWe are looking for a highly skilled Workforce Management Specialist to join our team. In this role, you will be responsible for managing the workforce across multiple locations to ensure optimal performance.Key ResponsibilitiesMonitor and manage intraday staffing levelsManage staff levels across multiple serversDevelop and implement strategies to...

Role Description:The Workforce Supervisor at eClerx Philippines, Inc. will be responsible for overseeing the day-to-day activities of the Workforce Management team. This includes providing excellent service, preparing and maintaining reports, plans, and recommendations for Operations, and developing strategies based on company policies to ensure success and...

Wipro Technologies seeks a seasoned Workforce Management Executive to join our team. In this role, you will be responsible for optimizing workforce planning, capacity allocation, and analytics to drive business outcomes.The successful candidate will possess a graduate degree in a relevant field, with a minimum of 4-5 years of WFM work experience. They will...

Job DescriptionWe are seeking a highly skilled Workforce Planning Specialist to join our team at Vault Outsourcing OPC. The ideal candidate will possess a strong background in workforce planning administrative tasks and demonstrate the ability to manage ticketed requests efficiently.The successful candidate will be responsible for:Workforce Planning:Monitor...

About the Role:eClerx Philippines, Inc. is seeking a highly skilled Workforce Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day activities of the Workforce Management team. Your primary focus will be on providing excellent service while preparing and maintaining reports, plans, and recommendations for...

At Everise Philippines Ltd., we're on a mission to revolutionize customer experiences globally. As a member of our team, you'll be part of a global experience company that thrives on being people-first, celebrating diversity, and incubating innovation. Our dedication to purpose and people is evident in our 4.6/5 rating on Glassdoor and our growing wall of...

Job Overview:eClerx Philippines, Inc. is a leading provider of business process outsourcing solutions. We are currently seeking a qualified Workforce Supervisor to join our team. In this role, you will be responsible for managing the day-to-day activities of the Workforce Management team. Your primary objective will be to provide excellent service while...

We are seeking a highly skilled Workforce Management Expert to join our team at TDCX Group in Manila. As a key member of our operations team, you will play a crucial role in ensuring the efficient management of our workforce.Your primary responsibilities will include managing changes to scheduling, working closely with Operations management, collecting,...

We are seeking a highly skilled Staffing Optimization Professional to join our team at Optum National Capital Region, Philippines. As a Staffing Optimization Professional, you will be responsible for analyzing and interpreting workforce metrics to optimize staffing levels, and developing and implementing workforce planning initiatives to scale the evolving...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...