Workforce Optimization Professional

7 days ago


Manila, National Capital Region, Philippines TDCX Group Full time

We are seeking a highly skilled Workforce Management Expert to join our team at TDCX Group in Manila. As a key member of our operations team, you will play a crucial role in ensuring the efficient management of our workforce.

Your primary responsibilities will include managing changes to scheduling, working closely with Operations management, collecting, analyzing, and processing operation's data, and ensuring hours are accurately accumulated and categorized.

Requirements
  • Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
  • Preferable with 2 years of working experience in the related field is required for this position
  • Knowledge in any Work Force Management Software is an advantage;
  • Ability to perform statistical analysis and produce analytical and informative reports
  • Must have initiative, drive, and work independently with minimum supervision and be a good team player


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