Healthcare Experience Coordinator

1 day ago

Pasay, National Capital Region, Philippines beBeePatientCare Full time ₱350,000 - ₱550,000
Job Description:

This role focuses on delivering exceptional patient care through efficient communication, empathy, and professionalism.

  • Manage high volumes of phone calls, coordinate appointments, and respond to inquiries with warmth and clarity.
  • Answer phone calls, ensure timely responses, and provide accurate information to patients.
  • Respond to email inquiries, including appointment requests, general questions, and patient follow-ups.
  • Book appointments across multiple practitioners and time zones as needed.
Required Skills and Qualifications:
  • Bachelor's degree in Administration or a health-related field preferred.
  • Previous experience in administration, customer service, or a similar role, ideally in a medical setting.
  • Excellent verbal and written communication skills with a professional tone.
  • Strong time management and multitasking abilities with a calm approach.
  • Proficient in patient management software and Microsoft Office (Outlook, Word, Excel).
  • Understanding of patient privacy and confidentiality protocols.
  • Ability to work independently and collaboratively within a team.
Benefits:
  • Work from home, day shift, Monday to Friday 7:00 AM – 4:00 PM PHT.
  • Opportunities to work with leading companies.
  • Comprehensive benefits package.
  • Training programs for career development.
  • Engaging company culture and team activities.
Others:

As a key member of our team, you will contribute to a positive and supportive work environment. We offer a people-first culture where you are valued and empowered to grow and succeed in your role.

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