Client Support Specialist

24 hours ago

Paranaque City, Calabarzon, Philippines beBeeMarketing Full time ₱250,000 - ₱500,000
Job Opportunity: Client Support Specialist

We are seeking a motivated and detail-oriented individual to support our client management team. This entry-level position is ideal for someone looking to gain exposure to account management, digital advertising, and marketing analytics in a fast-paced environment.

You will act as a key liaison between internal teams, vendors, and clients, monitoring communications, executing tasks related to campaign and budget management, and ensuring timely and accurate reporting. Your role will directly support client success by enabling your team to deliver exceptional service and marketing performance.

Key Responsibilities:

  • Monitor and respond to client communications; escalate critical issues as needed to the account team
  • Take detailed call notes, assign follow-ups, and document updates in CRM systems
  • Support day-to-day management of digital advertising campaigns
  • Extract, prepare, and monitor campaign performance data from various platforms
  • Assist in budget tracking, including vendor allocations and monthly reconciliations
  • Review and help reconcile invoices prior to client billing
  • Partner with client finance and internal stakeholders to support media plan execution

Requirements:

  • Bachelor's degree required (marketing, business, communications, or related field preferred)
  • Up to 2 years of relevant academic or professional experience
  • Demonstrated interest in marketing, advertising, data analytics, or media buying
  • Basic proficiency in Microsoft Excel and Google Workspace
  • Familiarity with or interest in using AI tools to improve productivity, problem-solving, or analysis

Preferred Qualifications:

  • Knowledge of Google Analytics
  • Strong written and verbal communication skills
  • High attention to detail and accuracy
  • Strong organizational skills and ability to prioritize independently
  • Technically and mathematically inclined and able to problem-solve in digital platforms

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